RICHA Mayank

Outcome-focused and analytical professional with over 6 years of experience. Equipped with highly transferable skills and diversified experience within the areas of product management, customer service and support, and key stakeholder relationship building. ► Product Management: Capable of managing all facets of products from conception to successful delivery. Skilled in creation of product schedules, KPI and roadmap, staff allocation and optimization, quality standards implementation, risks assessment, and product progress reporting. ► Stakeholder Management: Proficient in coordinating project efforts, developing intricate project teams like a waterfall and agile methodology, and building corporate brand awareness. Skilled in preparing and managing workshops, reporting to clients on progress ► Business/Data Analysis: Possess a fundamental knowledge of analysing business and data change needs and identifying optimal business opportunities to improve client experience and business outcomes. Competent to assess trends and patterns in complex data sets, track performance indicators, and translate critical business challenges into actionable solutions. ► Additional Strengths: Excellent communication, interpersonal, and multitasking skills along with a knack to build enduring and long-lasting relationships with ASPAC clients and internal/external stakeholders. Strong work ethic with a capacity to work well under pressure and in fast-paced environments.