Ricardo Antonio negrete Acosta Técnico en sistemas

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Sales / Customer Service Representative / Setter

SICAR

Mar 2025 - Current (1 year 6 months)

• Sale of vehicles and automotive services. • Customer prospecting: Identify and engage potential customers through inbound and outbound calls, referrals, and walk-in traffic. • Initial contact: Establish first contact with prospects to understand their needs, budget, and vehicle preferences. • Product presentation: Clearly explain vehicle features, financing options, warranties, and dealership services in a persuasive and customer-focused manner. • Appointment setting: Schedule test drives and in-person appointments to advance prospects through the sales process. • Objection handling: Effectively address concerns related to pricing, financing, credit situation, and vehicle availability, offering tailored solutions. • Customer follow-up: Ma

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Telemarketing Agent

Naulen

Mar 2024 - Jul 2024 (5 months)

• Sale of natural products • Customer prospecting: Identify and search for potential customers by searching databases, contact lists and other sources. • Initial contact: Making telephone calls to potential customers for a first contact and brief presentation of the offer or products. • Presentation of products or services: Explain in a clear and persuasive way the benefits and characteristics of the products or services being offered. • Objection management: Addressing and overcoming any objections that customers may have to the offer, providing additional information and highlighting strengths. • Information logging: Accurately and comprehensively document relevant customer information, interaction and sales details in a customer manageme

Telemarketing Agent

Endesa

Jan 2024 - Mar 2024 (3 months)

• Sales of energy and gas services • Customer prospecting: Identify and search for potential customers by searching databases, contact lists and other sources. • Initial contact: Making telephone calls to potential customers for a first contact and brief presentation of the offer or products. • Presentation of products or services: Explain in a clear and persuasive way the benefits and characteristics of the products or services being offered. • Objection management: Addressing and overcoming any objections that customers may have to the offer, providing additional information and highlighting strengths. • Information logging: Accurately and comprehensively document relevant customer information, interaction and sales details in a customer

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Telemarketing Agent

INVISTA HOME

Jun 2023 - Oct 2023 (5 months)

• Customer prospecting: Identify and search for potential customers by searching databases, contact lists and other sources. • Initial contact: Making telephone calls to potential customers for a first contact and brief presentation of the offer or products. • Presentation of products or services: Explain in a clear and persuasive way the benefits and characteristics of the products or services being offered. • Objection management: Addressing and overcoming any objections that customers may have to the offer, providing additional information and highlighting strengths. • Information logging: Accurately and comprehensively document relevant customer information, interaction and sales details in a customer management system (CRM). • Sales ta

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Telemarketing Agent

Greeen Energy For America

Mar 2022 - Jun 2023 (1 year 4 months)

• Customer prospecting: Identify and search for potential customers by searching databases, contact lists and other sources. • Initial contact: Making telephone calls to potential customers for a first contact and brief presentation of the offer or products. • Presentation of products or services: Explain in a clear and persuasive way the benefits and characteristics of the products or services being offered. • Objection management: Addressing and overcoming any objections that customers may have to the offer, providing additional information and highlighting strengths. • Information logging: Accurately and comprehensively document relevant customer information, interaction and sales details in a customer management system (CRM). • Sales ta

Seller - Customer Service

Scorpion

Mar 2020 - Mar 2022 (2 years 1 month)

• Presentation of products or services: Explain in a clear and persuasive way the benefits and characteristics of the products or services being offered. • Sales target fulfillment: Working to meet and exceed sales targets set by the company, whether in terms of sales volume, revenue, or any other relevant indicator. • Compliance with policies and regulations: Operate in accordance with the company’s internal policies and comply with applicable regulations and laws in the area of sales and telemarketing. • Closing sales: Guiding the customer towards positive decision making, effectively closing the sale.

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Agente Call Center

Promosalud Ips Ltda

Oct 2017 - Oct 2018 (1 year 1 month)

• Presentation of products or services: Explain in a clear and persuasive way the benefits and characteristics of the products or services being offered. • Compliance with policies and regulations: Operate in accordance with the company’s internal policies and comply with applicable regulations and laws in the area of sales and telemarketing. • Knowledge update: To be kept informed about products or services, as well as effective sales strategies and communication techniques. • Collaboration with internal teams: Coordinate with other departments, such as the marketing team or customer service to ensure consistent communication and a comprehensive customer experience. • Information logging: Accurately and comprehensively document relevant cu

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Seller - Customer Service

Office Cleaning Sas

Mar 2016 - Oct 2017 (1 year 8 months)

• Presentation of products or services: Explain in a clear and persuasive way the benefits and characteristics of the products or services being offered. • Compliance with policies and regulations: Operate in accordance with the company’s internal policies and comply with applicable regulations and laws in the area of sales and telemarketing. • Knowledge update: To be kept informed about products or services, as well as effective sales strategies and communication techniques. • Collaboration with internal teams: Coordinate with other departments, such as the marketing team or customer service to ensure consistent communication and a comprehensive customer experience. • Information logging: Accurately and comprehensively document relevant cu

Ricardo Antonio negrete Acosta

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