A dedicated Systems Engineer specializing in Software Quality Assurance with a proven track record of ensuring software quality and performance. Experienced in executing comprehensive testing strategies across all system levels, including functional, non-functional, back-end, and performance testing. Proficient in testing AI-driven systems like chatbots and LLM/NLP tools , and skilled in a variety of project management and technical tools including Jira, Confluence, Postman, and JMeter. A collaborative team player with strong leadership and problem-solving abilities, committed to delivering high-impact projects.