Ricardo Gutiérrez Losa

Strengths: Post Merger Integration, Digital Transformation, Master Plans, Continuous Improvement, Process Optimization, Process Mining, RPA, Knowledge Automation, BPM Low Code, Artificial Intelligence, Customer Experience, Omnichannel, Conversational agents, Agile frameworks, ePayments, APIs, Corporate Entrepreneurship, Innovation, Fund Raising, Business Planning, Change Management, PMO.Typology of sold and executed projects:- Post Merger Integration: definition, governance and implementation of the Post Merger Integration IT Programs.- Digital Transformation Master Plans definition: rethink the pursued strategic competitive positioning; digital maturity level assessment; add end customer vision and feedback, best practices and industry frameworks; Transformation roadmap definition.- Operating Model review and Efficiency Plans definition: process mapping and analysis (AS-IS), efficiency levers identification, definition of improved process (TO-BE), GAP analysis, roadmap definition.- Definition and implementation of Intelligent Automation Corporate Programs (train andraise awareness, demand fostering, viability and ROI analysis, prioritization,implementation, results and business contribution monitoring)- Management, government and monitoring of Transformation Programs.- Change Management bound to Transformation Programs (impact analysis, Training Planand Communication Plan)- Singular projects related to innovation, ideation and co-creation.