Hostess
CARMELA'S PIZZERIA CAFÉ & DELI
Dec 2016 - Jul 2022 (5 years 8 months)
• Warmly greeted an average of 100 guests at the door per day and led them to their tables • Supplied menus, bread, and water to the guests as soon as they arrived at their tables • Managed the seating chart and monitored restaurant activity to control seating and dining flow • Communicated effectively with customers ordering to-go over the phone twice a week • Assisted others with side work including, cleaning, folding silverware, and restocking • Trained 10 new hosts/hostesses by implementing a shadowing program over one weekend