R

Rhyan Dave Candelario

About

Detail

Manila, Metro Manila, Philippines
Contact Rhyan regarding: 
work
Full-time jobs

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • T
    Teacher
    Jun 2022 - Current (4 years 5 months)
    Dedicated and results-driven educator with expertise in designing engaging, standards-aligned instruction that addresses diverse learning styles. Proven ability to cultivate a structured, inclusive classroom environment, assess student development, and foster meaningful academic and personal growth. A collaborative professional skilled in leveraging modern instructional tools and partnering with families and peers to drive student success.
  • S
    Senior Agent (Project Based Campaign)
    Sep 2021 - Mar 2022 (7 months)
    ​As a Senior Lead Generation Agent, I specialize in team leadership, sales metric tracking, and call quality management. Experienced in managing a 10-person team within the educational finance space, I combine data-driven performance monitoring with targeted QA coaching to ensure high conversion rates and compliance. My focus is on empowering agents to effectively guide students toward viable loan management solutions so they can successfully continue their education.
  • O
    Chat / Email Support Specialist
    OPSIFY
    Oct 2016 - Oct 2017 (1 year 1 month)
    • Delivered real-time solutions to customers via digital channels for a major UK-based e-commerce platform.
    • Maintained high customer satisfaction scores through efficient problem resolution.
  • S
    Data Encoder / Analyst
    Solar Service Group
    Oct 2016 - Jul 2017 (10 months)
    • Performed detailed data encoding and analysis to support operational efficiency.
    • Ensured data integrity and accuracy in high-volume information management systems.
  • I
    Technical Support Specialist
    Infinit-O Manila
    Mar 2014 - Oct 2016 (2 years 8 months)
    • Provided specialized technical troubleshooting for consumer electronics and lifestyle products.
    • Assisted users with hardware configuration and software setup.
  • Stream Global Services
    Technical Support Specialist II
    Stream Global Services
    Apr 2013 - Feb 2014 (11 months)
    • Specialized in high-level technical support for HP Imaging and Printing Group, focusing on Mac environments.
    • Diagnosed complex connectivity and driver issues for enterprise and consumer-level hardware.
  • OAM
    Solution Specialist I
    OAM
    May 2011 - Feb 2012 (10 months)
    • Provided product solutions and sales support, matching customer needs with specific digital products.
    • Met performance targets through product knowledge and effective communication strategies.
  • EXL
    O
    OPSIFY
    Customer Service Representative, Technical Support, Chat Support, Lead Generation Specialist
    EXL, OAMPI INC, OPSIFY, Infinit O
    Jan 2010 - Jan 2022 (12 years 1 month)
    • Managed lending claims processing with high accuracy and attention to detail.
    • Provided comprehensive support for claimants, ensuring professional communication throughout the lifecycle of the claim.
Education verified_user 0% verified
  • P
    Tertiary
    Perpetual Help College of Manila
    Jan 2005 - Jan 2009 (4 years 1 month)
    1240 V. Conception St. Sampaloc, Manila
  • W
    Secondary
    Woodridge College
    Jan 2000 - Jan 2004 (4 years 1 month)
    Soldiers Hills IV Molino 6, Bacoor Cavite