Head of Client Services / Client Engagement Services
Versacorp
Jan 2009 - Jan 2019 (10 years 1 month)
• Strong knowledge and experience in managing multiple professional services delivery teams with day-to-day leadership/ direction of projects. Consulting projects consist of Cloud, Security Software, Hardware and Professional Services • Lead overall operations of entire IT organization from P&L, budgeting, to escalation of issues and procedures. • Captured long term business needs and drive the creation of domain specific and integrated solutions for the client which included architecture, design, implementation, migration and integration. • Collaborated with the sales and marketing team to develop and execute a plan for revenue generation. • Secured $10M in business in the first 90 days • Held quota of $30M • Negotiated $100M in bus