Rhea Calvo

Jobs 0% verified

Customer service associates

Accenture

Jul 2023 - Jan 2026 (2 years 7 months)

As a Customer Service Associate, I was responsible for delivering exceptional support to customers, addressing inquiries, and resolving issues efficiently. My role involved utilizing data analysis and validation skills to track customer interactions and improve service quality. I frequently employed Google Sheets and Microsoft Excel, including pivot tables, to analyze trends and generate reports that informed our customer service strategies. Additionally, I managed accounts on Amazon Seller Central and Amazon Vendor Central, ensuring seamless e-commerce operations. While my primary focus was on customer service, I also handled payroll for employees, which required meticulous attention to detail and organizational skills, further enhancing m
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Customer service associate

Jul 2023 - Jan 2026 (2 years 7 months)

Customer service associate
Customer service representative

TTEC

Jun 2023
Customer service representative

TTEC

Jun 2022 - Jun 2023 (1 year 1 month)
Customer service representative

247.ai

Nov 2021 - May 2022 (7 months)

As a Customer Service Representative, I was responsible for providing exceptional support to clients, ensuring their inquiries and issues were addressed promptly and effectively. My role involved utilizing data analysis and validation skills to assess customer feedback and improve service delivery. I frequently employed Google Sheets and Microsoft Excel, including pivot tables, to organize and analyze data related to customer interactions and trends. Additionally, I managed accounts on Amazon Seller Central and Amazon Vendor Central, facilitating seamless e-commerce transactions. While pay-per-click (PPC) advertising was not a primary focus, I handled PPC inquiries for customers regarding their billing, which enhanced my understanding of di
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Online seller

Feb 2016 - Current (10 years 3 months)

Education 0% verified

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