Reynaldo Uriarte

W

Real Estate Agent

WNA BUYERS LLC

May 2025 - Aug 2025 (4 months)

• Maintained connections with clients to encourage repeat business and referrals. • Communicated with clients to understand property needs and preferences. • Advised clients on market conditions and property value for informed decision-making. • Presented purchase offers to sellers for consideration. • Liaised between buyers and sellers to provide positive experiences for both parties. • Utilized advanced CRM tools to manage client interactions efficiently, ensuring timely follow-up and service delivery. • Generated leads for sales and rental properties through cold calls and referrals.

I

Real Estate Agent

I.B.I LLC

Nov 2024 - Apr 2025 (6 months)

• Maintained connections with clients to encourage repeat business and referrals. • Communicated with clients to understand property needs and preferences. • Advised clients on market conditions and property value for informed decision-making. • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business. • Provided exceptional support during the negotiation process, advocating for clients'' best interests at all times. • Consulted with homeowners on appropriate listing prices based on extensive comparative market analysis, resulting in faster sales and satisfied clients. • Reviewed market research data and changed sales plans accordingly. • Developed and implemented strategic marketin

S

Sales Representative

Shift4 Network

Aug 2024 - Oct 2024 (3 months)

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service. • Generated additional sales opportunities with upselling and cross selling techniques. • Expanded customer base through cold calling, networking, and relationship building. • Increased sales revenue by identifying and targeting high-potential accounts. • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions. • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages. • Utilized CRM software to manage client information, track leads, and monitor sales progress. • Served customers with knowledgeable, friendly support at every stage of shop

B

Real Estate Agent

Bergen Property Group

Mar 2024 - Jul 2024 (5 months)

• Increased property sales by implementing innovative marketing strategies and utilizing social media platforms. • Negotiated favorable contract terms for clients, resulting in higher satisfaction rates and repeat business. • Developed strong relationships with seller to streamline the home buying process for clients. • I schedule a walk through to the property with the seller to see the condition and details of the property for the potential clients. • Streamlined communication between all parties involved in transactions, ensuring smooth closings and satisfied clients. • Communicated with clients to understand property needs and preferences. • Advised clients on market conditions and property value for informed decision-making. •

S

Real Estate Agent

Start Investment Property

Oct 2023 - Mar 2024 (6 months)

• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations. • Negotiated, facilitated, and managed real estate transactions. • Communicated with clients to understand property needs and preferences. • Maintained connections with clients to encourage repeat business and referrals. • Advised clients on market conditions and property value for informed decision-making. • Presented purchase offers to sellers for consideration. • Developed and maintained relationships with clients through networking, postcards, and cold calling. • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads. • Liaised between buyers and se

F

Real Estate Agent

Florida Real-Estate Investors Group

Feb 2023 - Sep 2023 (8 months)

• I develop and maintain relationships with clients through social media, emails and cold calling. • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads. • Informed clients who want to sell or buy about current market conditions, legal requirements, prices and mortgages. • Generated leads for sales and rental properties through cold calls and referrals. • Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases. • I specialize in the followings tasks within the call center industry which they are: Lead Generation, Appointment Setter, Telesales, Inbound outbound cold-calling campaigns, Telemarketing, Scripts Editin

L

Spanish- English Interpreter

LanguageLine Solution

Sep 2022 - Jan 2023 (5 months)

• Interpreted conversations between foreign language-speaking clients and others. • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns. • Attended training programs to improve my professional knowledge and interpretation skills. • Developed strategies to perform accurate and consistent translations. • Provide simultaneous Spanish-English interpretation in the areas of medical, Banking, Communications, Insurance, Hospitality and Federal Government. • Follow ethical codes that protect the confidentiality information.

Q

Customer Service ,Credit Card Transactions,Billing

QUALFON ATLANTICUS

Mar 2020 - Aug 2022 (2 years 6 months)

• Collected data to complete detailed financial reports for stakeholders and management. • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. • Processed recurring automated payments and credit card payments. • Updated account information to maintain customer records. • Answered customer telephone calls promptly to avoid on-hold wait times. • Offered advice and assistance to customers, paying attention to special needs or wants.

B

Inbound Retencion Agent - Sales

BVmedia

Oct 2019 - Jan 2020 (4 months)

• Answered phone with friendly greeting to create positive inbound calling experience for customers. • Generated new and repeat sales by offering timely product, service and technical information. • Processed customer order, quote and return transactions and offered additional products and services. • Achieved high satisfaction rating through proactive one-call resolutions of customer issues. • Fishing Products • Travel packages • DMV Driving License Renewal Application

A

Customer Service

ASE CONVERGYSCYGNA

Jan 2019 - May 2019 (5 months)

• Provided primary customer support to internal and external customers. • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. • Collected and analyzed customer information to prepare product or service reports. • Clarified customer issues and determined root cause of problems to resolve product or service complaints. • Verify dental procedures with the doctor and client

S

Tech Support, Retention, Sales, Customer Service

SITELWOW

Apr 2017 - Aug 2018 (1 year 5 months)

• Troubleshot and diagnosed problems to accurately resolve wide range of technical issues. • Engaged with customers to build rapport and loyalty. • Fix cable, internet and home telephone issue for the customer. • I use knowledge and experience to create specialized plans for customer retention. • Offer customer different cable packages to feed customers' needs.

S

Customer Service, Credit Card Transaction

SPI-CRM GLOBALNETSPEND

Jan 2017 - Mar 2017 (3 months)

• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns. • Provided primary customer support to internal and external customers. • Analyzed financial statements, bank records and government databases to identify fraud and other instances of financial crimes. • Conducted preliminary investigations to confirm violations that occurred and obtained relevant documents and testimony from involved parties. • Process Credit Cards Payments and Review Transactions History and Verify Accounts.

Q

Customer Service Representative-Sales

Quesera Uriarte

Nov 2015 - Mar 2016 (5 months)

• Customer service. • Received payments from clients. • Maintained up to date inventory. • Sales of dairy products wholesale. • Attended cashier. • Stocked inventory. • Received delivery from companies. • Managed account receivables. • Delivery products to clients.

H

Customer Service -Sales-General Manager

HighTech – CellComp

Jun 2014 - Aug 2015 (1 year 3 months)

• Customer service. • Received payments from clients. • Maintained up to date inventory. • Make list of merchandise with respective prices on Excel. • Attended cashier. • Stocked inventory and store shelves. • Received delivery from companies. • Managed account receivables.

S

Customer Service Representative/Technical Support Representative

StreamDish Network

Jul 2013 - Aug 2013 (2 months)

• Customer service. • Tech Support. • used the company's tools to evaluate technical problems and find suitable solutions for the customer. • Responded to customer requests, offering excellent support and tailored recommendations to address needs. • Collaborate with staff members to improve the customer service experience and exceed team goals through effective customer satisfaction rates.

Customer Service -Sales-Retention Specialist Agent

One Technologies

Apr 2012 - Dec 2012 (9 months)

• Roadside Assistance Packages • Customer Service. • Inbound Retention Agent. • Provide exceptional customer service to each customer by leveraging extensive product and service knowledge and creating welcoming and positive experiences. • Demonstrate enthusiasm and professionalism when dealing with clients and staff.

Sales Representative

Ambit Energy

Aug 2010 - Jan 2012 (1 year 6 months)

• Generated additional sales opportunities with upselling and cross selling techniques. • Expanded customer base through cold calling, networking, and relationship building. • Utilized CRM software to manage client information, track leads, and monitor sales progress. • Cultivated deep understanding of product features to answer questions and overcome objections. • Increased sales revenue by identifying and targeting high-potential accounts.

R

Customer Service, Sales, Real Estate

Rochild Security

Nov 2008 - Jul 2010 (1 year 9 months)

• Customer Service. • Provide quality customer service to retain existing customers and attract future customers. • Make phone calls and record them on daily log. • Sales Experience. • Show product features to customers and discuss details to achieve a sale. • Schedule appointments with home sellers to negotiate prices and close a deal. • Schedule appointments with potential home, land, and mobile home sellers.

I

Customer Service Representative/General Manager

Invercon Imports & Export

Feb 1999 - Sep 2008 (9 years 8 months)

• Managed general duties in exportation and importation. • Made calls to Panama to confirm that merchandise was sent. • Made calls to Panama to verify that merchandise was received. • Monitored delivery of merchandise of clients. • Received payments from clients. • Organized trips to go to free zone of Panama.

Interpreter Spanish/English

TransPerfect Connect

Oct 1996 - Aug 1998 (1 year 11 months)

• Assists speaker in developing an explanation that is understood by the listener. • Provided oral interpretations for clients during special events, successfully maintaining pace with native speakers to deliver real-time comprehension. • Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns. • Translated procedural information to facilitate understanding between doctors and patients. • Simultaneous interpretation for Spanish and English speaking in medical terminology.

E

Customer Service and Sales Representive

Estrellas Furniture

Apr 1994 - Aug 1996 (2 years 5 months)

• Assisted customers with merchandise. • Supervised deliveries and ensured proper installation. • Maintained up to date inventory. • Make list of merchandise with respective prices on Excel. • Sales.

G

Customer Service and Sales Representive

Glady's Liquor Store

Nov 1990 - Jan 1994 (3 years 3 months)

• Attended cashier. • Stocked inventory and store shelves. • Received delivery from companies. • Managed account receivables. • Sales.

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