Resty Emperado

Resty Emperado

About

Detail

Accounting Staff | Customer Service | Risk Analyst
Bacolod, Western Visayas, Philippines
Contact Resty regarding: 
work
Full-time jobs
Starting at USD4/hour
Flexible work
Starting at USD4/hour

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • Hyremote
    Bookkeeper
    Hyremote
    Jan 2025 - Jul 2025 (7 months)
  • Concentrix
    Customer Service Representative
    Concentrix
    Jun 2023 - Dec 2024 (1 year 7 months)
    Handled tasks that includes troubleshooting and billing concerns for cable, internet, home security and mobile. Offer and sell new service/s or upgrade the current package of the customer.
  • Concentrix
    Technical Support Representative
    Concentrix
    Jul 2022 - Jun 2023 (1 year)
    Handled tasks that includes advance troubleshooting, billing and security concern for apple products and users. Managed cancellation and refund request for apple product subscriptions or third-party applications.
  • Ubiquity
    Support Team Lead
    Ubiquity
    Dec 2020 - Jul 2022 (1 year 8 months)
    Managed and supervised of individuals, setting goals and objectives to drive performance. Provided training and development opportunities to ensure operational efficiency and effectiveness.
  • Ubiquity
    Risk Analyst
    Ubiquity
    Nov 2019 - Dec 2020 (1 year 2 months)
    Conducted thorough investigation to determine the type of dispute account holders were filling for their online, in-store and ATM transactions. Handled multiple cases and provided accurate resolution in a timely manner based on the fact finding report.
Education verified_user 0% verified
  • Carlos Hilado Memorial State College
    B.S. in Accounting Technology
    Carlos Hilado Memorial State College
    Jan 2017 - Dec 2021 (5 years)
  • University of St La Salle
    B.S. in Commerce
    University of St La Salle
    Jan 2015 - Dec 2016 (2 years)