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Reshma Raju

About

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Fujairah, United Arab Emirates
Contact Reshma regarding: 
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Full-time jobs
Starting at USD8k/month
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Timeline

work
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school
Education

Résumé

Jobs verified_user 0% verified
  • G
    Project Manager, Operations
    GUVI Geeks Pvt Ltd
    Jan 2024 - Jan 2025 (1 year 1 month)
    • Strengthened stakeholder engagement by optimizing COO communications and aligning operations with business goals. • Led large-scale events with 500,000+ participants, achieving 95% on-time logistics completion and enhancing client satisfaction. • Delivered high-impact projects worth INR 2.6 Crores, ensuring seamless execution within resource constraints. • Enhanced team collaboration and engagement, improving decision-making and project efficiency.
  • S
    Key Account Manager (Administration & Operations)
    Skill-Lync
    Jan 2022 - Jan 2024 (2 years 1 month)
    • Managed client relationships across 350+ institutions, ensuring a 90% satisfaction rate among 100,000+ students and faculty. • Achieved a 40-45% profit margin on projects through strategic resource allocation and performance tracking. • Directed a team of 150+ professionals, optimizing department efficiency by 20%and enhancing engagementstrategies. • Spearheaded 50+ training programs, improving internal reporting efficiency by 25%.
  • I
    Sr. Academic Counselor (Business & Administration)
    ISDC
    Apr 2021 - Dec 2021 (9 months)
    • Led stakeholder engagement efforts, aligning business objectives with client expectationsto maximize satisfaction. • Managed project budgets, achieving financial targets through cost analysis and performance tracking. • Recruited and trained 10+ sales trainers, strengthening team efficiency and engagement.
  • S
    Project Manager (Administration & Operations)
    SOPHIST
    Mar 2019 - Mar 2021 (2 years 1 month)
    • Developed customer engagement strategies, maintaining an NPS of 90+ through proactive communication and feedback. • Created 100+ self-service documents, improving customer satisfaction and programcompletion rates. • Designed and implemented process improvements, resolving client queries efficiently and enhancing overall experience.
  • B
    Accounts Trainee
    Boby Francis and PradeepAssociates
    Feb 2018 - Feb 2019 (1 year 1 month)
    • Managed financial transactions, invoices, and reimbursements, ensuring accuracy and compliance.
  • W
    Administrative Clerk
    Wisdom Tutorials
    Jun 2016 - Jan 2018 (1 year 8 months)
    • Coordinated office operations, optimized facilities, and managed customer communications. • Handled client inquiries and documentation, improving efficiency and customer experience.
Education verified_user 0% verified
  • S
    Bachelor of Commerce
    St. Albert's (Autonomous) College
    Jan 2016 - Jan 2019 (3 years 1 month)