Content & Community Manager Sr.
MTelecom LLC
Feb 2017 - Feb 2019 (2 years 1 month)
Activities:
- Development of a content schedule based on business needs, timing, promotions, and social media trends.
- Content creation, maintenance, and management of brand social media accounts: Facebook, Twitter, YouTube, and Instagram.
- Multi-platform customer support: Facebook, LiveChat, Twitter, Instagram, and email.
- Configuration, administration, and monitoring of Facebook Ads campaigns (monthly budget of 50K).
- Configuration, administration, and monitoring of Google Ads campaigns (monthly budget of 50K).
- Creation of copies for presentations, website, and press releases.