Sr Mortgage Processor/Executive Assistant
Lenox Financial Mortgage Corporation, Inc
Jan 2020 - Jan 2022 (2 years 1 month)
Organized family calendar management for the CEO, synchronizing appointments, activities, and school updates for three children. Supervised household staff activities and managed travel logistics for the spouse and children Achieved high levels of borrower satisfaction by providing outstanding customer service, resulting in positive feedback and repeat business Collaborated as a key liaison between title companies, underwriters, loan officers, and borrowers, resulting in expedited closings and improved communication flow