R

Regina Pitts

About

Detail

Michigan, United States

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • R
    Customer Service Rep
    Robert Half Agency LLC,
    Jan 2022
    • Assisting claimants with web accounts • Troubleshooting Customer Web Account issues • Patiently assisting customer through problems experienced with account • Working with a diverse range of customers and associates • Helping colleagues in chat environment and instant messenger • Filling orders as requested from various surrounding assembly facilities • Printing orders from a computer as requested • Receiving incoming calls from customers placing orders for various medical supplies • Returning calls to various customers • Answering customer concerns on various medical products • Handling sensitive appeals from various complaints on all levels; up to the presidential level • Working with the litigation department to resolve iss
  • P
    Driver
    Phoenix Agency,
    Jan 2021 - Jan 2022 (1 year 1 month)
    Working in the auto parts facility completing orders as requested
  • P
    Data Entry Analyst
    ProvalusOptomi Agency,
    Jan 2020 - Jan 2021 (1 year 1 month)
    Documenting pertinent information pertaining to benefits raised during inbound and outbound telephone or chat conversations
  • F
    Parts Facilitator
    Ford Motor Company,
    Jan 2011 - Jan 2014 (3 years 1 month)
    parts facilitator for Ford Motor
  • B
    Customer Service Intake Rep.
    Bensons Home Health Medical,
    Jan 2008 - Jan 2011 (3 years 1 month)
    Inbound calls for medical supply orders from hospitals and/or doctors office
  • B
    Appeals Analyst
    Blue Cross Blue Shield of MI,
    Jan 1995 - Jan 2008 (13 years 1 month)
    Pertinent review of Public Act 350 claims as it related to members benefits along with the Legal team to prepare a case for possible payment or litigation
  • Direct Employers Association
    B
    Customer Service Representative
    Direct Employers Association, Blue Cross Blue Shield of MI,
    Jan 1973 - Jan 1995 (22 years 1 month)
    Receiving inbound and making outbound calls to members providers hospital and providing the outcome of a claim
Education verified_user 0% verified
  • Baker college
    Bachelors
    Baker college
    May 2025 - Jun 2025 (2 months)
  • Baker college
    Obtained Associate
    Baker college
    Jan 2025 - Feb 2025 (2 months)
  • Davenport University
    Business Administration
    Davenport University
    Jan 2025 - Feb 2025 (2 months)