Front Office Assistant
Desert Grove Family Medical
Apr 2021 - Sep 2023 (2 years 6 months)
Skilled at acquiring patient referrals, intakes, insurance verifications, and run eligibility via phone and in-person to help provide exceptional service. Utilize office time effectively by greeting and checking in patients, collecting patient co-pays, inputting personal, medical, and insurance information. The customer service representative, answering phones, emails, and texts, schedule appointments, as well as in-person patient interaction, communication, and making sure our patients are taken care of with extensive COVID-19 precautions.