R

Rea Irene Bartolome

About

Detail

Metro Manila, Philippines

Timeline

work
Job
school
Education

Résumé

Jobs verified_user 0% verified
  • M
    Executive Assistant
    My Local Carwash
    Jan 2025 - Jul 2025 (7 months)
    • Assist in administrative tasks such as inbox management, calendar management, setting reminders, data entry
    •Conduct research based on the client's needs • Answer customer concerns through their website
    • Upload receipts to match transactions in QuickBooks (basic bookkeeping)
    • Manage consumer's passes in the POS system website
    • Social media management
  • E
    Executive Assistant/Business Development Representative
    Everboost UK
    Dec 2024 - Apr 2025 (5 months)
    ● Assist in the application process for employees who wants to join our team
    ● Reached out to potential client leads to convince them to book a call with us (appointment setting)
    ● Created brand funnel breakdowns for lead magnets
    ● Assist with inbox and calendar management
  • C
    Marketing Assistant
    Coastal Custom Products
    Mar 2024 - Dec 2024 (10 months)
    ● Assist with admin tasks such as setting appointments, reminders, handling meeting notes, website management
    ● Handles project management projects
    ● Manage social media accounts
    ● Create social media posts and reels for company
    ● Handle sensitive information with discretion and maintaining confi dentiality
    ● Conducting research based on client’s needs and staying updated on Industry Association certifi cations
  • Magic
    Executive Assistant
    Magic
    Jan 2023 - Dec 2024 (2 years)
    • Conduct research, data entry and expense management
    • Handle calls and communication on behalf of executives • Prepare documents and handle reports
    • Handle sensitive information with discretion and maintaining confidentiality
  • Homeaglow
    Project Management Team
    Homeaglow
    May 2022 - Apr 2023 (1 year)
    • report bugs within the CRM and offer product improvement
    • Handles project management projects with my team
    • became part of the onboarding team for professional cleaners in the US
    • assist customers and cleaners with subscription, billing and issues • handled customer retention
  • S
    Technical Support Associate &Social MediaAgent
    Sykes Asia & G00gle Operations Center, BGC
    Sep 2019 - Apr 2022 (2 years 8 months)
    • provide troubleshooting steps to clients with hardware malfunction • assist with shipping return labels and processing return and refunds • managing social media content
    • addressing user concerns over social media • Assist in Real-time bidding for Google Ads
    • Troubleshoot and communicate with advertisers and companies buying ad-space
  • w
    Customer ServiceAssociate, Help Desk
    wipro, Centris
    May 2019 - Aug 2019 (4 months)
    • assist travel agencies with troubleshooting errors in reservation systems (B2B) • provide html codes/dos-based coding to help fix internal error in Galileo system
  • A
    Customer ServiceAssociate
    Alorica,
    Jul 2018 - Jan 2019 (7 months)
    • provide assistance to customer in terms of billing and basic troubleshooting • offer basic retention for clients who want to disconnect their lines (Telco)
  • C
    Customer ServiceAssociate (Retention)
    Convergys,
    Mar 2018 - May 2018 (3 months)
    • handle customer billing and general issues
    • became part of the collection team for customer non-payment
    • offered retention to clients who want to discontinue monthly services (satellite radio)
    • provided basic troubleshooting
Education verified_user 0% verified
  • G
    Google Certificate
    Mar 2023 - Current (3 years 7 months)
  • D
    Hotel, Restaurant and Institutional Management (Hospitality Management)
    De La Salle - College of Saint Benilde
    Jan 2013 - Jan 2017 (4 years 1 month)
  • T
    The Fundamentals of Digital Marketing
    Jun 2004 - Jan 2022 (17 years 8 months)