R

Raynor Alejo

About

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Metro Manila, Philippines

Timeline


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Job
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Education

Résumé


Jobs verified_user 0% verified
  • H
    Healthcare / Executive Assistant
    Hello Rache – Brooklyn Vision Therapy
    Oct 2025 - Current (9 months)
    • Manage daily patient scheduling, attendance tracking, waitlists, and follow-up coordination for an average of 8-10 patients per day. • Handle clinic inbox management and respond to patient communications through the clinic portal. • Prepare charts, superbills, billing records, and clinical documentation ahead of each appointment. • Maintain and update patient profiles, subscriptions, payments, and exercise assignments in NeuroVisual Trainer. • Track invoices, payments, and supporting records for tax reporting, ensuring accuracy and organized documentation. • Process invoice payments on behalf of the client using authorized payment methods, handling confidential financial information with discretion. • Edit and develop patient worksheets a
  • Y
    Virtual Assistant / Operations / Data Entry QA
    YourRemoteAssistant, Inc.
    Aug 2025 - Feb 2026 (7 months)
    Client Accounts: Pathway (New York), Midas Protocol (UK) — managed simultaneously on different shifts • Managed calendars, appointments, confirmations, and inbox organization across two client accounts simultaneously on different shifts. • Conducted research for travel planning, potential clients, and office locations. • Created professional materials in Canva and maintained documentation through Google Workspace. • Verified and corrected data entries to ensure accuracy and high-quality output. • Identified AI-generated errors and analyzed root causes to improve workflow accuracy. • Supported transaction processing, reporting, price updates, and file organization. • Coordinated with multiple stakeholders and maintained clear, accessible rec
  • Hello Rache
    Healthcare Virtual Assistant – Training Program
    Hello Rache
    Jun 2025 - Aug 2025 (3 months)
    Mandatory training program completed prior to client placement; led to current role at Brooklyn Vision Therapy • Completed hands-on training in phone handling, appointment setting, EHR navigation, medical billing, and insurance verification. • Trained in medical scribing and accurate documentation of patient encounters. • Built strong working knowledge of HIPAA compliance and patient data privacy standards.
  • Anytime Fitness
    Personal Trainer / Membership Consultant
    Anytime Fitness
    Jan 2023 - Jan 2025 (2 years 1 month)
    • Delivered one-on-one coaching sessions, tracked client progress, and provided wellness guidance. • Managed client inquiries, sales presentations, and membership conversions. • Handled inbound and outbound calls, payment processing, and recordkeeping. • Created social media content to promote services and drive member engagement.
  • A
    Software Engineer
    Accenture - Whirlpool
    Jan 2014 - Jan 2016 (2 years 1 month)
    • Provided technical support and resolved client issues in a fast-paced corporate environment. • Managed incidents and service requests through ServiceNow.
Education verified_user 0% verified
  • Our Lady Of Fatima University
    Bachelor of Science in Physical Therapy
    Our Lady Of Fatima University
    Jan 2017 - Jan 2022 (5 years 1 month)
  • University of the East
    Bachelor of Science in Information Technology
    University of the East
    Jan 2007 - Jan 2012 (5 years 1 month)