Ray Green

Ray Green  new_releases

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Leading Organizational Change & Sales Model Improvement
Baja California Sur, Mexico

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Résumé


Jobs verified_user 46% verified
  • RJG Consulting, LLC
    CEO verified_user Verified experience
    RJG Consulting, LLC
    Sep 2018 - Current (6 years 6 months)
  • L.A.W. Publications
    Chief Executive Officer verified_user Verified experience
    L.A.W. Publications
    Mar 2018 - Aug 2019 (1 year 6 months)
    Recruited by investors to lead turnaround of company recently acquired and determine scalability of company. Led rebuilding of executive team, overhaul and improvement of products (including Gold Davey Award Winning product - https://rjg.global/36tgmZu), installation of company-wide CRM, integration of a company operating system, introduction of a principles-based management culture, established analytic capabilities, and professionalized key functions (HR, Finance, etc.).
  • U.S Chamber of Commerce
    Managing Director, SME verified_user Verified experience public Remote experience
    U.S Chamber of Commerce
    Feb 2015 - Mar 2018 (3 years 2 months)
    Dallas/Fort Worth Area Promoted to absorb P&L responsibility for all small and midsize business-based sales and marketing including customer service, contact center, inbound/outbound sales, digital and content marketing, fundraising, and national sales center. Led the redesign of the business model to launch Small Business nation, a program to modernize the organization by promote entrepreneurship by engagement startups and converting a paid membership to a freemium model while replacing traditional field sales with digital-based, content marketing and inbound sales. This model offered new digital products, new content, and new engagement strategies to dramatically improve value. These efforts increased customer engagement by 33x.
  • L
    Managing Partner verified_user Verified experience public Remote experience
    Like My Mother Does
    Feb 2013 - Mar 2018 (5 years 2 months)
    Dallas/Fort Worth Area LMMD is an entrepreneurial venture that began when the founder started making custom baby bedding on Etsy. Within months, demand dramatically exceeded capacity and the waiting list stretched almost four months long. I helped the founder turn her hobby into a boutique referral only business and discover profitability by developing financial, shipping, and inventory models; developing a pricing strategy that resulted in quadrupling prices; and updating and automating digital strategies.
  • U.S Chamber of Commerce
    Managing Director, National Small Business Sales & Contact Center verified_user Verified experience
    U.S Chamber of Commerce
    Oct 2007 - Jan 2015 (7 years 4 months)
    October 2007 - January 2015 (7 years 4 months) Dallas/Fort Worth Area Promoted to absorb P&L responsibility of the national sales and contact center for the U.S. Chamber of Commerce including oversight of sales, customer service, customer operations. Identified culture as a key opportunity for growth and executed a plan integrating core values and aggressively managing to them with new hiring, on-boarding, training, and compensation plans supporting the core values. Led first increase in revenue in 11 years and Center and to become the largest small-midsize business fundraising operation in the Chamber. Doubled revenue per sale of specific issue fundraising through a new sales and fundraising training and best practices.
  • U.S Chamber of Commerce
    Special Project Manager
    U.S Chamber of Commerce
    Jan 2007 - Oct 2007 (10 months)
    Promoted to a special assignment and tasked with solving a longstanding problem of monetizing hundreds of thousands of non-paying customers after several unsuccessful attempts from senior management. Successfully adopted a corporate partnership program that provided value to large Fortune 500 businesses, non-paying small businesses, and the organization as a whole with revenue share and more than $1MM in revenue.
  • U.S Chamber of Commerce
    Division Manager, Inside Sales
    U.S Chamber of Commerce
    Jan 2005 - Jan 2007 (2 years 1 month)
    Promoted to absorb responsibility for achieving sales and revenue objectives through operational and sales management of the Inside Sales team at the national sales center. Primary responsibilities included recruiting, hiring, and training sales directors; sales and fundraising messaging; sales operations management; value and product enhancement; sales coaching and development; and quality assurance.
  • U.S Chamber of Commerce
    Membership Director
    U.S Chamber of Commerce
    Jul 2002 - Jan 2005 (2 years 7 months)
    Responsible for achieving individual sales and fundraising objectives through customer renewals and acquisition. Multiple time President's Club Award winner and never missed a sales objective.
  • After Hours Flowers
    Operating Partner public Remote experience
    After Hours Flowers
    Mar 2001 - Jul 2002 (1 year 5 months)
    Partnered with my mother to buyout our failing family retail florist and lead a dramatic change in the business model and sell it to investors. We led a change that transitioned from a brick and mortar small-town florist to a popular online retailer. This included eliminating previous source of business (Teleflora, FTD, etc.) and replacing them with online marketing and content strategies. Our efforts tripled sales, and doubled margins.
  • Napster
    Systems Tester & Customer Service Representative
    Napster
    Jan 2000 - Jan 2001 (1 year 1 month)
    Napster disrupted the music industry and revolutionized file sharing with peer- to-peer technology. Following an injunction for copyright infringement, Napster converted its business model to a subscription service and aggressively developed technology to limit the sharing of copyrighted material. Leading up to that, I performed testing to verify the accuracy of the copyright detection technology and provided detailed reports of results. I was also responsible for responding to customer service inquiries, comments, and questions through Napster's customer service platform.
  • I
    Founder and Director
    Imagine Promotions
    Jan 1998 - Jul 2000 (2 years 7 months)
    Imagine Promotions was a music artist and music festival management company. It was responsible for representing several of the industry's most popular artists and was strategically, operationally, and financially involved in many of the Midwest's largest music festivals. Primary responsibility was strategic oversight of Imagine Promotions and included talent recruitment, record label recruitment, oversight of capital and other resources, and negotiation of artist, record label, venue, and vendor contracts.
Education verified_user 34% verified
  • Southern Methodist University
    Master of Business Administration verified_user Verified experience
    Southern Methodist University
    Jan 2016 - Sep 2018 (2 years 9 months)
    Completed 20 Executive MBA and graduated with honors.
  • G
    Executive Leadership Development Program
    Georgetown University
    Jan 2009 - Mar 2009 (3 months)
    Executive Development Leadership Program offered to exclusive group of up and coming managers by the U.S. Chamber of Commerce. Program included curriculum and staff of Georgetown University and took place on campus.
  • Purdue University
    Bachelors of Science in Management public Remote experience
    Purdue University
    Jan 2005 - Jan 2009 (4 years 1 month)
    Graduated with honors.
Projects verified_user 100% verified
  • L.A.W. Publications
    New Product Development Strategy verified_user Verified experience public Remote experience
    L.A.W. Publications
    Mar 2018 - Aug 2019 (1 year 6 months)
    - Led the initiative to dramatically improve existing products and release new, more relevant and impactful ones. I developed a strategy to redesign products, dramatically improve the impact and quality of them, and begin releasing products based on data-driven strategies, which we built.
  • U.S Chamber of Commerce
    Small Business Nation verified_user Verified experience public Remote experience
    U.S Chamber of Commerce
    Sep 2016 - Mar 2018 (1 year 7 months)
    - Lead the creation of the program and oversaw strategy and all the day-to-day management. Intrapreneurial venture in the world’s largest business association to increase engagement with startups and provide tools, tips, resources, products, and mentors to entrepreneurs while rebranding this division of the organization.
Awards verified_user 100% verified
  • Beta Gamma Sigma
    Beta Gamma Sigma verified_user Verified experience
    Beta Gamma Sigma
    Jan 2018 - Current (7 years 2 months)
    Member of academic honor society Beta Gamma Sigma, a distinction for those that qualify for superior academic performance in qualified business schools.
  • Southern Methodist University
    Co-Founder, EMBA Entrepreneurship Club verified_user Verified experience
    Southern Methodist University
    Jan 2016 - Jan 2018 (2 years 1 month)
    - Co-founded