Ravindra Babu Kandru
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Technical Account Manager | Customer Engagement & Technical Delivery Leader
Hyderabad, Telangana, India
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Résumé
Jobs
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Senior Technical ManagerProlificsJun 2024 - Current (2 years 3 months)• Spearheaded the establishment of the Salesforce practice, cultivating a robust team structure and fostering advanced technological capabilities • Enhanced client satisfaction and service delivery by implementing scalable processes, focusing on strategic sales enablement and delivery management • Managed key stakeholder relationships, aligning project goals with business objectives, leading to improved project delivery efficiency and client alignment- DirectorForsys IncMar 2024 - Jun 2024 (4 months)• Managed multi-workstream enterprise programs for global clients, ensuring seamless delivery and technical oversight. • Directed engineering teams through the SDLC, focusing on custom data model design and scalability for large data volumes. • Coached developers and conducted solution reviews to uphold standards of correctness, scalability, and security. • Coordinated priorities across offshore and onshore teams to achieve defect-free, on-time delivery targets.
- ManagerForsys IncJul 2021 - Mar 2024 (2 years 9 months)Practice head
- Project ManagerInfosysJul 2018 - Jan 2021 (2 years 7 months)• Managed program-level delivery across multiple accounts, ensuring seamless coordination among cross-functional and cross-geography teams. • Owned end-to-end delivery governance for enterprise application programs, effectively tracking scope, schedule, and risk. • Facilitated stakeholder communication and status reporting for both client leadership and internal delivery teams.
- Program ManagerInfosysJun 2018 - Jan 2021 (2 years 8 months)Managed program-level delivery across multiple accounts, coordinating cross-functional and cross-geography teams.
- FSalesforce ConsultantForsys Inc USAFeb 2015 - Jun 2018 (3 years 5 months)Led implementation scoping and delivery for Salesforce engagements with US-based enterprise clients.
- Lead ConsultantForsys IncFeb 2015 - Apr 2018 (3 years 3 months)• Led the implementation scoping and delivery of enterprise platform engagements for US-based clients. • Configured and customized platform solutions to align with client business requirements. • Collaborated with business stakeholders to gather and translate requirements into scalable solutions. • Mentored junior consultants on best practices in configuration, data modeling, and implementation.
- Senior Software Engineer - IT Service DeliveryEvoke TechnologiesApr 2014 - Dec 2014 (9 months)• Managed and executed software development projects, enhancing system performance and user satisfaction through innovative software solutions • Played a key role in system design and integration, significantly improving operational efficiency and software functionality
- Software EngineerValueLabsAug 2012 - Feb 2014 (1 year 7 months)• Implemented ERP solutions across various manufacturing clients, enhancing operational workflows and data management systems • Coordinated with multi-regional teams to ensure alignment of project activities with strategic business objectives
- BSoftware EngineerBodhtree SolutionsAug 2010 - Aug 2012 (2 years 1 month)Started career delivering software engineering solutions, building foundational technical delivery experience.
- BSoftware EngineerBODHTREE IT SOLUTIONS PRIVATE LIMITEDAug 2010 - Jul 2012 (2 years)• Engaged in comprehensive testing and validation of financial and operational software systems, ensuring adherence to client specifications and industry standards • Contributed to the development and optimization of software functionalities, improving the reliability and efficiency of financial transactions and reporting
Education
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- Bachelor of Technology, ElectricalJNTU Kakinada
- Bachelor of Technology - BTech, ElectricalJawaharlal Nehru Technological University Kakinada JNTUKJan 2006 - Jan 2010 (4 years 1 month)