R

Raquel Bourne

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Cloud Engineer
San José Province, Costa Rica

Contact Raquel regarding: 
Flexible work
Starting at USD20/hour

Timeline


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Résumé


Jobs verified_user 0% verified
  • Procter & Gamble
    Cloud Engineer public Remote experience
    Procter & Gamble
    Dec 2021 - Current (4 years 5 months)
    Design, deploy, and operate Azure cloud platforms with emphasis on automation, scalability, and reliability. • Build and maintain CI/CD pipelines using Azure DevOps for data and analytics workloads. • Automate deployments and operational processes using PowerShell and Python. • Technologies: Azure, Azure DevOps, CI/CD, Azure Data Factory, Azure Databricks, PowerShell, Python, MySQL, ServiceNow, Git
  • D
    Mission Critical Engineer – Identity & Security public Remote experience
    Data Glove Inc.
    Dec 2020 - Nov 2021 (1 year)
    Provided proactive and reactive support for mission-critical identity and security services. • Advised on cloud security architecture, availability, scalability, and disaster recovery. • Managed high-severity incidents and participated in 24/7 on-call rotations. • Technologies: Azure Active Directory, MFA, RBAC, Azure Key Vault, Azure Policy, Network Security Groups
  • DXC Technology
    L3 – Cloud Engineer (AWS & Azure) public Remote experience
    DXC Technology
    Apr 2020 - Dec 2020 (9 months)
    Operated and supported AWS and Azure infrastructure in production environments. • Implemented CI/CD pipelines using Jenkins and Git-based workflows. • Automated deployments and system administration tasks using PowerShell and Python. • Performed Linux and Windows server administration, patching, monitoring, and troubleshooting. • Technologies: AWS, Azure, Jenkins, CI/CD, Git, PowerShell, Python, Linux, Windows, IAM, DNS, Load Balancers
  • Tek Experts
    S2 - Software Support Engineer – Azure Identity
    Tek Experts
    Sep 2019 - Apr 2020 (8 months)
    Supported enterprise Azure identity and access management services. • Managed user and group provisioning, authentication, and RBAC configurations. • Assisted with auditing, reporting, and identity integrations. • Technologies: Azure Active Directory, RBAC, Azure AD B2C, Azure AD B2B, Azure AD Domain Services, Azure Key Vault
  • S
    Cisco Support Engineer
    SYKES Inc.
    Jan 2018 - Sep 2019 (1 year 9 months)
    Provided technical support for Cisco collaboration and telepresence solutions. • Performed remote configuration, troubleshooting, and performance monitoring. • Technologies: TCP/IP, SIP, RTP, DES,Cisco system products, Cisco routers, Cisco collaboration, Cisco voIP.
  • Microsoft
    Resiliency Engineer
    Microsoft
Education verified_user 0% verified
  • Universidad Cenfotec
    Técnico Superior en Infraestructura y Telecomunicaciones
    Universidad Cenfotec
    Jan 2018 - Nov 2019 (1 year 11 months)
    All four Cisco's networking modules obtained.
  • A
    AWS Certified Cloud Practitioner
    (CLF-C01)
  • M
    Microsoft Certified: Data Engineer
    (DP-203)
  • M
    Microsoft Certified: Azure Architect Expert
    (AZ-305)
  • M
    Microsoft Certified: DevOps Engineer Expert
    (AZ-400)
  • M
    Microsoft Certified: Azure Administrator
    (AZ-104)