Randi Feliciano
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Current Talent Acquisition Intern at iRobot
Gainesville, Florida, United States
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Talen Acquisition InternIrobotJan 2023 - Current (2 years 6 months)• Coordinated and created schedules for Product Marketing, Software Development, Customer Care, Operations, and multiple teams throughout the company to organize and attend interviews, feedback meetings, and touchpoints. • Assisted in candidate experience and LinkedIn Learning projects. • Conducted interviews, recruited candidates, and aided to complete the end-to-end hiring process. • Responsible for keeping track of and distributing discount codes to team members throughout the entire company (US, UK, CA).- Recruiting and Onboarding ContractorUPSAug 2022 - Dec 2023 (1 year 5 months)• Built partnerships with local non-profit organizations, leasing offices, universities, and event coordinators that will benefit the company when organizing future recruiting events. • Held 16 orientations weekly, leading to onboarding and processing i9s for over 50 applicants daily. • Developed trust within the organization to independently manage hiring operations between Ocala, Gainesville, Daytona, and St. Augustine.
- TAssistant Department ManagerThe Fresh MarketMar 2022 - Sep 2022 (7 months)• Conduct department walks that address the guest experience through the proper presentation, clear signage, and focus on driving sales. • Provide coaching for team members to optimize operations, further team development, and increase retention. • Focus on team member engagement to create an inclusive culture.
- TGuest Services ManagerThe Fresh MarketJan 2021 - Mar 2022 (1 year 3 months)• Recruit and train quality new hires, ensuring all team members receive proper onboarding and training. • Consistently meet staffing and scheduling expectations, meeting the needs of the business. • Engage in guest feedback through SMG and maintain OSAT scores.
- TAssistant Guest Services ManagerThe Fresh MarketJun 2020 - Dec 2020 (7 months)• Responsible for department adherence to all safety requirements and protocols, including food safety, TFM policies, and per law. • Maintain security of cash and information controls and securities including PCI compliance.
- TFront End AssociateThe Fresh MarketMar 2020 - Jun 2020 (4 months)• Create a hospitable shopping experience by consistently providing excellent guest service. • Inspect store products for proper rotation, cleaning, and sanitation procedures. • Work across departments to assist guests and provide proper care.
- Restaurant Cashier / Food RunnerThe Cheesecake FactoryJan 2020 - Sep 2020 (9 months)• Responsible for counting the contents of the cash register drawer at the end of each shift, maintaining receipts, positive and negative records for servers, and withdrawals. • Greet visitors and callers to handle their inquiries and direct them to the appropriate person in regard to their needs.
- B801 General Management TeamBahia Mar Fort Lauderdale Beach a DoubleTree by HiltonJun 2019 - Jan 2020 (8 months)• Independently open and operate 801 Coffee Bar daily to greet, serve, and assist each guest. • Lead new hires to success with effective guides and personally constructed training. • Successfully handled visual merchandising and worked to promote company vision by aiding in café interior design.
- HServer / Lead BaristaHyatt Regency Pier SixtySix Fort Lauderdale FLFeb 2019 - Jun 2019 (5 months)• Significant opener for Orchids Pool Bar, held accountable for making sure all staff members are fully prepared for upcoming shifts. • Reviewed daily hotel occupancy and used the information to restock the workspace and order the proper amount of food for morning and lunch shifts.
- Barista / Bakery AssociateThe Cheesecake FactoryJul 2018 - Jan 2020 (1 year 7 months)• Maintain an inventory of pies, cakes, and supplies at the conclusion and beginning of each shift.
- Barista TrainerStarbucksAug 2017 - Feb 2019 (1 year 7 months)• Assisted store management in meeting standards of service and quality. • Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands. • Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within. • Train and certify all newly hired employees through the Barista Certification Process. • Ensure daily time, temperature, transfer, and waste controls are followed.
- BaristaStarbucksApr 2017 - Jul 2017 (4 months)• Provided customized attention and beverages to guests in a high-paced and demanding environment.
Education
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- Associate's degree, English Language and Literature/LettersSanta Fe College
- Bachelor's degree, Mass Communication/Media StudiesFlorida International UniversityMinor in Hospitality and Tourism Management.
Projects
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