Ralf Jerald zaballa Laguilles Zaballa Data Entry Specialist/Administrative

Sales Administrative Assistant

LUXASIA

Jan 2026 - Feb 2026 (2 months)

My job duties consists of:
• Data Management: Handling the enrollment of new Stock Keeping Units (SKUs).
• Pricing & Promotions: Updating product prices and promotional details.
• Platform Accuracy: Ensuring data is correct on different retailer portals.
• Coordination: Working with brand and marketing teams for submissions and approvals.

Data Entry/Processing Specialist

Onehalf Offshore Business Solutions

Mar 2023 - Jul 2025 (2 years 5 months)

Assigned in logistics/freight based Australian account: (GTS freight management)

Duties and responsibilities:
- Receving files from dropbox then entering data into designated systems, databases or spreadsheets, from various sources.
- Reviewing and correcting any errors in the entered data to maintain accuracy.
- Managed and validated large volumes of data using tools including Teletrac Navman and Microsoft Excel.
- Generated fleet performance and compliance reports to support client operations.

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Client Acquisition Specialist & Internet Researcher

Intelliwork Outsourcing Philippines Inc

Aug 2022 - Jan 2023 (6 months)

A fast growing BPO company, affiliated with a US based organization specializing in producing webinars for accountants, lawyers and professionals to continue their CE (continuing education) credits.

Job duties:
• Used Microsoft Outlook to send email invites to clients to become a speaker of a webcast conducted by the company, Google Chrome to handsource leads, and Microsoft Excel to input notes.
• Conducted research, gathered information from multiple sources and presented results.

Graphic Designer

HF Courier services

Jan 2022 - Jun 2022 (6 months)

• Designed marketing materials using Adobe Photoshop
• Managed Facebook Meta Business Suite (ads, messages, automation)
• Assisted in improving online engagement and customer inquiries

Marketing Staff/Graphic Designer

HF Courier services

Jan 2022 - Jun 2022 (6 months)

- Designed and produced promotional materials (flyers, posters, and digital content) using Adobe Photoshop.
- Managed the company’s Facebook Meta Business Suite, including ad campaigns and scheduled posts.
- Set up and maintained automated replies to improve customer engagement on social media.
- Assisted in planning and executing marketing strategies to increase brand visibility and attract clients.
- Collaborated with team members to ensure that marketing designs and content aligned with company branding.

Customer Relations Personnel

GUESS Inc

Sep 2019 - Jan 2022 (2 years 5 months)

Assisted customers in product selection, styling, and inquiries, ensuring a positive shopping experience.

- Provided personalized customer service to build rapport and encourage repeat business.
- Handled returns, exchanges, and after-sales support in line with company policies.
- Performed daily store operations, including inventory checks, restocking, and visual merchandising.
- Supported the team in achieving sales targets through upselling and cross-selling.
- Resolved customer concerns in a professional and timely manner to maintain brand reputation.

Customer Relations Specialist

GUESS Inc

Sep 2019 - Jan 2022 (2 years 5 months)

• Assisted customers with product selection and inquiries
• Handled inventory, stock monitoring, and store operations
• Maintained high levels of customer satisfaction

Studio Photographer

Great Image Services Corporation

Oct 2018 - Apr 2019 (7 months)

Great Image is a prime mover in the photo and digital imaging industry. We are known for our excellent, professional, reliably fast, and creative photography services. As the No. 1 photography studio in the Philippines, thousands of families across the country trust us for their photography needs. We have built a solid reputation in the local photography industry over the last 35 years, photographing Filipinos at every stage of life. From newborns to grandparents and everyone in between, you can trust us to provide only the highest quality prints.

Duties and responsibilities:
- Set up props, lighting, and backdrops to create professional studio environments.
- Captured high-quality portraits and creative photographs bas

Customer Service Representative

Sitel Group

Aug 2017 - Oct 2017 (3 months)

Ralf Jerald zaballa Laguilles Zaballa

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Ralf Jerald zaballa Laguilles Zaballa

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