Rajuan Woodberry

Salesforce Developer & Offshore Coordinator

Charles Schwab

Jun 2020 - Sep 2022 (2 years 4 months)

• Assisted with acceptance criteria gathering, development, QA/UAT testing, and deployment to production. • Participated in code review sessions to ensure Salesforce best practices were being used and test classes covered all possible scenarios and they met the code coverage expectation. • Managed the deployment process, which involved reviewing and finalizing deployment notes and remaining on-call after hours to handle unexpected errors. • Overseen a team of offshore developers, which involved assigning and assisting with user stories. • Analyzed and resolved bugs found in developer sandboxes or the production org. • Developed and tested code via Apex, Asynchronous Apex, and Apex Triggers. • Was involved in creating and updating new

TechnologyAnalyst

Infosys

Jun 2019 - Feb 2023 (3 years 9 months)

Assisted clients with any Salesforce related responsibilities, whether it was administrative and developmental. Received 3 promotions during employment, starting at Junior Salesforce Associate and ending with Technology Analyst.

Salesforce Consultant

Aetna

Jun 2019 - Jun 2020 (1 year 1 month)

• Customized apps, layouts, objects and fields. • Updated security settings at the field-level, object-level, record-level, and org-level. • Created Validation rules to reduce chances of corrupt data being saved in the org. • Assisted with the onboarding process and training of new hires. • Utilized Workflows, Process Builder, Flows, and Apex Triggers to automate functionalities desired by the client. • Designed custom reports and dashboards for insight into business performance and data analysis. • Created test classes for new code being added into the org.

U

IT Support Intern

University of South Carolina,

Aug 2017 - Dec 2017 (5 months)

Assisted the IT Manager with daily activities and observed the process of the IT Technician onsite. Assessed all Tier I tickets that came to the IT Manager and escalated issues when necessary. Researched and proposed an innovative way to utilize the capability of the touchscreen TVs throughout the building to improve the prior use of the TVs. • Would Troubleshoot user issues involving desktop applications, Wi-Fi availability, BIOS, etc. • Installed and resolved issues with any of the devices in the network. • Installed and monitored BrightSign Media Devices on TVs in the building, as well as created both interactive and timed-based presentations to be displayed from these devices. • Documented installation process and device functionali

T

IT Student Volunteer

The Heritage at Lowman,

Mar 2015 - Apr 2015 (2 months)

Train the elderly on how to properly use the following technology: • Accessing email accounts; view incoming email messages and send or reply to email messages. • Access social media profiles, update profile pictures, check notifications, and create posts. • Install mobile applications and operate cell phones and the various apps that are available. • Interpreted technical jargon for better understanding of what is being communicated.

About

Detail

Timeline

Résumé

Rajuan Woodberry

About

Detail

Behavioral traits