Raj Rishav

Business Analyst with 5+ years of experience bridging business and functional/technical teams to deliver data-driven solutions using SQL, Excel, Tableau, Power BI, Jira, Confluence, Azure DevOps and MS 365 to drive measurable growth.

Tech Stack:
Agile & Product Delivery: Scrum Framework, BRDs/PRDs, User Stories & Acceptance Criteria, Backlog Refinement, Gap Analysis, UAT Validation, Process Mapping, A/B Testing

Data & Analytics: SQL (Joins, CTEs), Tableau, Python (Pandas/NumPy), Exploratory Data Analysis (EDA), Cohort Segmentation, ETL Pipelines

Tools & Platforms: Jira, Confluence, Azure DevOps, Google BigQuery, MS Visio, Lucidchart, Advanced Excel, Salesforce, MS Project, MS 365, Claude Code, ChatGPT, Microsoft Copilot

Certifications: Lean Six Sigma Green Belt | Professional Scrum Product Owner (PSPO I) | Professional Scrum Master (PSM I)

Key Achievements:
- Delivered 95% on-time sprint releases across 8+ feature launches.
- Generated $600K in incremental revenue through targeted A/B test optimization.
- Achieved 92% CRM platform adoption within 30 days via structured UAT.
- Cut reporting turnaround times from 1 day to 2 hours using Visio workflow modeling.