Raissa Beatriz Alves da Silva Sá
Download
Recommend
Messages
Share
R

Raissa Beatriz Alves da Silva Sá

About

Detail

Pernambuco, Brazil

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • Confidential company
    Customer Support Representative
    Confidential company
    Apr 2022 - Jun 2025 (3 years 3 months)
    • Collaborated with internal teams to improve processes and resolve escalated problems, utilizing Freshdesk experience and ticket system tools knowledge. Additionally, I employed ChatGPT as a work tool to enhance client planning, expedite problem-solving, and boost overall corporate performance, demonstrating my commitment to leveraging technology for improved customer support outcomes.
  • G
    Leads Consultant
    Grupo Via1
    Jan 2021 - Mar 2022 (1 year 3 months)
    • Used tools like Salesforce and Syonet for ticket management and resolution.
  • C
    Researcher
    Casa da Mulher do Nordeste
    Jun 2020 - Dec 2020 (7 months)
  • B
    Travel Assistant
    BSE Vistos e Viagens
    Jul 2019 - May 2020 (11 months)
    • Provided essential support during the pandemic, offering guidance and resources.
Education verified_user 0% verified
  • Coursera
    UX Design Course
    Coursera
    Nov 2024 - Feb 2025 (4 months)
  • U
    Bachelor's Degree
    Universidade Federal Rural de Pernambuco (UFRPE)
    Sep 2018 - Dec 2023 (5 years 4 months)