R

Raichelle Denise Cartwright

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Murfreesboro, Tennessee, United States

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Résumé


Jobs verified_user 0% verified
  • Bravium Consulting Inc
    Scrum Master / Functional Business Analyst Lead
    Bravium Consulting Inc
    Dec 2024 - Current (1 year 11 months)
    Leading ServiceNow initiatives for federal sector clients, focusing on ITAM, EDM, and custom workflow automation.
    ⚙️ Oversee multiple scrum teams, guide backlog prioritization, and drive agile delivery efficiency.
    👥 Mentor business analysts, improve sprint predictability, and promote collaboration through data-driven delivery practices.
    🚀 Develop SOPs, process flows, and workflow standards that increased sprint accuracy and release success rates by 18%.
  • Bravium Consulting Inc
    Senior Business Analyst Lead & Scrum Master
    Bravium Consulting Inc
    Dec 2024 - Current (1 year 11 months)
  • Beacon Hill
    Sr. Business Analyst
    Beacon Hill
    May 2024 - Aug 2024 (4 months)
  • Acadia Healthcare
    Information Technology Project Manager
    Acadia Healthcare
    Apr 2024 - Aug 2024 (5 months)
    Managed integrations supporting clinical and operational systems. Improved delivery by coaching Agile teams and aligning stakeholders. Requirements gathering and stakeholder workshops. Conducting 1-on-1 with team members. Assisting with career development planning for the Business Analyst team. Supported development within MS Power Apps.
  • Beacon Hill
    Sr. IT Application Business Analyst / Manager | Beacon Hill Technologies – Acadia Healthcare
    Beacon Hill
    Apr 2024 - Aug 2024 (5 months)
    Managed a team of Business Analysts supporting healthcare application integrations, SSO, and secure file transfers.
    🔄 Drove agile ceremonies, UAT, and vendor coordination to strengthen system performance and compliance.
    📈 Streamlined departmental processes and improved IT support response time by 20%.
    🤝 Partnered with internal leadership and external vendors to enhance IT governance and delivery consistency.
  • Vertek Solutions Inc
    Senior Project Manager / Scrum Master | Vertek Solutions – Farm Bureau Insurance
    Vertek Solutions Inc
    Feb 2024 - Mar 2024 (2 months)
    Facilitated agile delivery for IT modernization and integration projects.
    🧭 Managed RAID logs, cross-team dependencies, and sprint objectives for on-time delivery.
    ✅ Achieved 95% sprint completion rate by improving prioritization and alignment with governance standards.
  • Vertek Solutions Inc
    Senior Project Manager Scrum Master
    Vertek Solutions Inc
    Feb 2024 - Mar 2024 (2 months)
  • CEVA Logistics
    Business Implementation Project Manager | CEVA Logistics
    CEVA Logistics
    Jul 2022 - Sep 2023 (1 year 3 months)
    Directed ERP and warehouse automation projects valued at $40M+.
    💡 Reduced costs by 25% and improved project cycle efficiency by 18% through proactive vendor management.
    📊 Delivered executive-facing dashboards in Power BI to track milestones and risk metrics.
    🌀 Managed hybrid (Waterfall/Agile) programs supporting large-scale system integrations.
  • CEVA Logistics
    Information Technology Project Manager
    CEVA Logistics
    Jul 2022 - Sep 2023 (1 year 3 months)
    Oversaw $40M+ ERP, automation, and WMS rollout for medical distribution. Reduced cost overruns by 25% and led SIT initiatives. Setup and monitoring of Prince project management methodology. Setup project phases utilizing stage gates and providing status reports.
  • CEVA Logistics
    Business Implementation/Project Manager
    CEVA Logistics
    Jul 2022 - Sep 2023 (1 year 3 months)
  • m
    Information Technology Project Manager
    myNEXUS Elevance Health
    Apr 2021 - Jul 2022 (1 year 4 months)
    Directed development for post-acute care systems. Improved system performance through workflow redesign and QA alignment. Facilitated stakeholders’ workshop to establish requirements. Supported backlog and sprint refinement and planning.
  • myNEXUS
    Business System Analyst Advisor / Project Manager
    myNEXUS
    Apr 2021 - Jul 2022 (1 year 4 months)
    Managed healthcare automation and claims systems projects using Azure DevOps.
    🧩 Defined requirements, led sprint ceremonies, and coordinated cross-team releases.
    🚀 Delivered automation enhancements that boosted operational efficiency by 20%.
    🤝 Collaborated with business and IT leadership to align strategy and execution.
  • myNEXUS
    Business System Analyst Advisor Project Leader
    myNEXUS
    Apr 2021 - Jul 2022 (1 year 4 months)
  • Geodis
    IT Sr. Business Analyst / Project Leader
    Geodis
    Oct 2019 - Apr 2021 (1 year 7 months)
    Led WMS/TMS implementation projects and ServiceNow integration within logistics operations.
    📦 Improved issue resolution time by 15% through process automation and agile delivery.
    👥 Mentored analysts and facilitated agile workshops to strengthen team collaboration.
    ⚙️ Supported multi-site deployment and continuous improvement initiatives.
  • Geodis
    IT Business Analyst Project Leader
    Geodis
    Oct 2019 - Apr 2021 (1 year 7 months)
  • Philips
    MDM Business Analyst Project Leader
    Philips
    May 2019 - Oct 2019 (6 months)
  • Community Health Systems
    Senior Facility Supply Chain Operations Analyst
    Community Health Systems
    Apr 2018 - Oct 2019 (1 year 7 months)
  • Community Health Systems
    Master Data Analyst
    Community Health Systems
    Apr 2017 - Apr 2018 (1 year 1 month)
  • Comdata
    Implementation Project Manager - Corporate Payments
    Comdata
    Jan 2017 - Apr 2017 (4 months)
  • SVP Worldwide
    Supervisor, Mass Customer Service
    SVP Worldwide
    Nov 2015 - Nov 2016 (1 year 1 month)
  • H
    💼 Earlier Career Experience
    Healthcare Finance Manufacturing
    Jan 2015 - Jan 2019 (4 years 1 month)
    Progressively advanced through roles in project management, supply chain operations, and master data management.
    🧠 Developed foundational expertise in ERP systems (Lawson, SAP), IT service delivery, and cross-functional leadership.
    💬 Built a reputation for mentoring teams, improving data accuracy, and standardizing business processes across departments.
  • Multiple companies
    Senior Information Technology Project Manager
    Multiple companies
    Jan 2004 - Current (22 years 10 months)
    Lead and coordinate large-scale IT programs supporting supply chain operations, ERP platforms, and enterprise business systems across global organizations. Manage concurrent initiatives, cross-functional teams, vendors, and budgets while ensuring alignment with strategic business goals. Experience with supporting development of low code/no code and SaaS/PaaS applications.
Education verified_user 0% verified
  • Western Governors University
    Master, IT Management
    Western Governors University
    Apr 2020 - Oct 2021 (1 year 7 months)
  • University of Phoenix
    BS, Small Business Management & Entrepreneurship
    University of Phoenix
    Jul 2010 - Aug 2012 (2 years 2 months)