R

Rahul Prabhakar

About

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Dynamic CEO & Technology Leader | 24+ Years Building & Scaling Organizations | ISO 27001 CISO | ex-BCG, ex-Samsung | GenAI & Compliance Expert
Gurugram, Haryana, India

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Résumé

Jobs verified_user 0% verified
  • Sphinx Vetting Private Limited
    Chief Executive Officer
    Sphinx Vetting Private Limited
    Nov 2023 - Jul 2025 (1 year 9 months)
    Established a wholly owned subsidiary for VETTING.com in India, overseeing five operational functions and departments.
    Achieved ISO/IEC 27001:2022 and Cyber Essentials Plus certifications, enhancing security posture by reducing risks by 100% as CISO.
    Managed cross-functional teams totaling 20 members across Engineering, Customer Success, HR, Sales, and Finance departments.
    Drove strategic growth initiatives resulting in 200% revenue increase and improved operational efficiency by 70% across multiple departments.
  • Sphinx Vetting Private Limited
    Director of Operations
    Sphinx Vetting Private Limited
    Nov 2023 - May 2024 (7 months)
    ● Lead India operations and manage all operational teams, including Engineering, HR, Finance, and Customer Success.
    ● Established a wholly-owned subsidiary in India.
    ● Acting as Chief Information Security Officer (CISO); notable accomplishments include getting the Information Security Management System assessed and certified for conformity to ISO/IEC 27001:2022 by Consolium Labs. Helped the company obtain Cyber Essentials Plus certification from the IASME Consortium Ltd.
    ● Integral part of the Senior Leadership Team (SLT), helping company refine operational road map and long-term business strategies.
    ● Drive operational excellence by implementing best practices, standards, and performance metrics.
    ● Developed and mo
  • Boston Consulting Group BCG
    Engineering Director - X Delivery
    Boston Consulting Group BCG
    Oct 2022 - Jun 2023 (9 months)
    Achieved 300% year-over-year revenue growth by leading modernization of OrgBuilder platform using EKS, PostgreSQL, Angular, C#, and .NET Core.
    Led a team of 30 engineers across 4 Agile squads in 3 global locations, managing platform modernization and AI integration projects.
    Increased client ROI by 70% by implementing AI-driven heuristics within OrgBuilder, enhancing transformation outcomes.
    Managed budget of $100M for cloud-based licensing launch that generated 300% revenue growth year over year.
  • Espire Infolabs
    Senior Director
    Espire Infolabs
    Apr 2020 - Oct 2022 (2 years 7 months)
    Increased North American business unit revenue to $10M annually by leading strategic growth initiatives over 2 years.
    Managed a cross-functional team of 50+ architects, developers, and analysts to ensure project delivery.
    Delivered omnichannel solutions to Tier 1 clients using technologies including Quadient, .NET Core, C#, and JavaScript across 50 projects.
    Maintained customer satisfaction scores above 95% while increasing profit margins by 70% through process optimization.
  • Bravvura
    Program Manager
    Bravvura
    Apr 2018 - May 2019 (1 year 2 months)
    Led a team of 15+ members delivering 100+ responsive websites, mobile apps, and dashboards for Bravvura Digital.
    Developed 3 innovative food tech solutions, including table reservation and loyalty systems for omni-channel clients.
    Integrated 4 third-party delivery platforms and 2 POS systems, enhancing Bravvura Digital's omni-channel capabilities.
    Implemented Stripe payment gateway processing over monthly transactions for seamless credit card and subscription payments.
  • IGT Solutions
    Center of Excellence Head
    IGT Solutions
    Apr 2013 - Sep 2016 (3 years 6 months)
    Established Center of Excellence for Technical Writing, supporting 15 projects across travel, retail, gaming, and fintech sectors at IGT Solutions.
    Led cross-functional teams of technical writers, analysts, and subject-matter experts, managing resources totaling 20 personnel.
    Developed eLearning program for Skychain cargo management, training over 1000 employees and reducing onboarding time by 50%.
    Created comprehensive documentation for Omani Government's Visitor Information System, increasing accessibility for users.
  • Agilent Technologies
    Technical Writer Specialist
    Agilent Technologies
    Feb 2012 - Mar 2013 (1 year 2 months)
    Produced 10 comprehensive guides and 5 instructional videos enhancing user proficiency for over 1000 CAD administrators, RF, and Field engineers.
    Created 15 application-based documents and hands-on labs covering EEsof (PathWave Design) products supporting 1000 engineers worldwide.
  • Lionbridge
    Solution Architect
    Lionbridge
    Nov 2010 - Feb 2012 (1 year 4 months)
    Founded Global Content Development unit, achieving 150% YoY growth by leading cross-functional teams and expanding service offerings to 200 clients.
    Delivered comprehensive developer documentation for Samsung Bada, Linux, and SmartTV platforms, supporting 50 projects and increasing developer adoption by 100%.
  • Samsung Electronics
    Documentation Manager
    Samsung Electronics
    Mar 2005 - Oct 2010 (5 years 8 months)
    Established the Technical Publications Department for the System LSI and Memory divisions.
    Led over 20 technical writers and completed documentation for Samsung S5PC100 (iPhone 3GS processor).
    Represented Samsung as a panelist at the 55th STC Summit in Philadelphia (2008).
  • Oracle
    Technical Writer
    Oracle
    Feb 2004 - Feb 2005 (1 year 1 month)
    Authored over 10 detailed user and implementation guides for Oracle eBusiness Suite modules, including Oracle Telesales and Sales, enhancing product usability.
    Presented a research paper at the 6th STC India Chapter Annual Conference in December 2004, reaching an audience of 5000 industry professionals.
  • Newgen Software
    Executive - Technical Documentation
    Newgen Software
    Jun 2003 - Feb 2004 (9 months)
    Developed 8 detailed end-user manuals for Newgen's B2B Process Automation Platform and related modules, enhancing user comprehension and product adoption.
    Boosted Newgen website traffic by 200% by creating targeted CTAs and optimizing SEO and internet marketing strategies.
  • Module One
    Content Writer
    Module One
    Nov 2002 - Jun 2003 (8 months)
    Produced high-quality website content for 100 major clients, supporting digital marketing campaigns.
  • Powersolv Inc
    Information Developer
    Powersolv Inc
    Oct 2001 - May 2002 (8 months)
    Reduced training time by 50% for Electrolux service engineers through designing and developing computer- and web-based training programs.
    Developed 20 online and computer-based training modules for Electrolux service engineers and authorized dealers to enhance skills.
Education verified_user 0% verified
  • Indian Institute of Management Bangalore
    Advanced Masters Program in Management of Globally Enterprises, Business Administration, Management and Operations
    Indian Institute of Management Bangalore
    Jan 2009 - Dec 2010 (2 years)
    Studied at best affiliated business schools, including: ● Indian Institute of Management Bangalore, India ● SDA Bocconi-School of Management, Italy ● UCLA, Center for International Business Education and Research (CIBER), Anderson School of Business Los Angeles, USA ● College of Business, City University of Hong Kong at Hong Kong/Shenzhen, China ● The University of Twente in Enschede, Netherlands
  • Kurukshetra University
    Bachelor's Degree, Electrical Engineering
    Kurukshetra University
    Jan 1997 - Dec 2001 (5 years)
Projects (professional or personal) verified_user 0% verified
  • S
    Samsung bada
    Mar 2010 - May 2011 (1 year 3 months)