Rahul Prabhakar Dynamic CEO & Technology Leader | 24+ Years Building & Scaling

Chief Executive Officer

Sphinx Vetting Private Limited

Nov 2023 - Jul 2025 (1 year 9 months)

Established a wholly owned subsidiary for VETTING.com in India, overseeing five operational functions and departments. Achieved ISO/IEC 27001:2022 and Cyber Essentials Plus certifications, enhancing security posture by reducing risks by 100% as CISO. Managed cross-functional teams totaling 20 members across Engineering, Customer Success, HR, Sales, and Finance departments. Drove strategic growth initiatives resulting in 200% revenue increase and improved operational efficiency by 70% across multiple departments.

Director of Operations

Sphinx Vetting Private Limited

Nov 2023 - May 2024 (7 months)

* Lead India operations and manage all operational teams, including Engineering, HR, Finance, and Customer Success. * Established a wholly-owned subsidiary in India. * Acting as Chief Information Security Officer (CISO); notable accomplishments include getting the Information Security Management System assessed and certified for conformity to ISO/IEC 27001:2022 by Consolium Labs. Helped the company obtain Cyber Essentials Plus certification from the IASME Consortium Ltd. * Integral part of the Senior Leadership Team (SLT), helping company refine operational road map and long-term business strategies. * Drive operational excellence by implementing best practices, standards, and performance metrics. * Developed and monitored key performance i

Engineering Director - X Delivery

Boston Consulting Group BCG

Oct 2022 - Jun 2023 (9 months)

Achieved 300% year-over-year revenue growth by leading modernization of OrgBuilder platform using EKS, PostgreSQL, Angular, C#, and .NET Core. Led a team of 30 engineers across 4 Agile squads in 3 global locations, managing platform modernization and AI integration projects. Increased client ROI by 70% by implementing AI-driven heuristics within OrgBuilder, enhancing transformation outcomes. Managed budget of $100M for cloud-based licensing launch that generated 300% revenue growth year over year.

Senior Director

Espire Infolabs

Apr 2020 - Oct 2022 (2 years 7 months)

Increased North American business unit revenue to $10M annually by leading strategic growth initiatives over 2 years. Managed a cross-functional team of 50+ architects, developers, and analysts to ensure project delivery. Delivered omnichannel solutions to Tier 1 clients using technologies including Quadient, .NET Core, C#, and JavaScript across 50 projects. Maintained customer satisfaction scores above 95% while increasing profit margins by 70% through process optimization.

Program Manager

Bravvura

Apr 2018 - May 2019 (1 year 2 months)

Led a team of 15+ members delivering 100+ responsive websites, mobile apps, and dashboards for Bravvura Digital. Developed 3 innovative food tech solutions, including table reservation and loyalty systems for omni-channel clients. Integrated 4 third-party delivery platforms and 2 POS systems, enhancing Bravvura Digital's omni-channel capabilities. Implemented Stripe payment gateway processing over monthly transactions for seamless credit card and subscription payments.

Center of Excellence Head

IGT Solutions

Apr 2013 - Sep 2016 (3 years 6 months)

Established Center of Excellence for Technical Writing, supporting 15 projects across travel, retail, gaming, and fintech sectors at IGT Solutions. Led cross-functional teams of technical writers, analysts, and subject-matter experts, managing resources totaling 20 personnel. Developed eLearning program for Skychain cargo management, training over 1000 employees and reducing onboarding time by 50%. Created comprehensive documentation for Omani Government's Visitor Information System, increasing accessibility for users.

Technical Writer Specialist

Agilent Technologies

Feb 2012 - Mar 2013 (1 year 2 months)

Produced 10 comprehensive guides and 5 instructional videos enhancing user proficiency for over 1000 CAD administrators, RF, and Field engineers. Created 15 application-based documents and hands-on labs covering EEsof (PathWave Design) products supporting 1000 engineers worldwide.

Solution Architect

Lionbridge

Nov 2010 - Feb 2012 (1 year 4 months)

Founded Global Content Development unit, achieving 150% YoY growth by leading cross-functional teams and expanding service offerings to 200 clients. Delivered comprehensive developer documentation for Samsung Bada, Linux, and SmartTV platforms, supporting 50 projects and increasing developer adoption by 100%.

Documentation Manager

Samsung Electronics

Mar 2005 - Oct 2010 (5 years 8 months)

Established the Technical Publications Department for the System LSI and Memory divisions. Led over 20 technical writers and completed documentation for Samsung S5PC100 (iPhone 3GS processor). Represented Samsung as a panelist at the 55th STC Summit in Philadelphia (2008).

Technical Writer

Oracle

Feb 2004 - Feb 2005 (1 year 1 month)

Authored over 10 detailed user and implementation guides for Oracle eBusiness Suite modules, including Oracle Telesales and Sales, enhancing product usability. Presented a research paper at the 6th STC India Chapter Annual Conference in December 2004, reaching an audience of 5000 industry professionals.

Executive - Technical Documentation

Newgen Software

Jun 2003 - Feb 2004 (9 months)

Developed 8 detailed end-user manuals for Newgen's B2B Process Automation Platform and related modules, enhancing user comprehension and product adoption. Boosted Newgen website traffic by 200% by creating targeted CTAs and optimizing SEO and internet marketing strategies.

Content Writer

Module One

Nov 2002 - Jun 2003 (8 months)

Produced high-quality website content for 100 major clients, supporting digital marketing campaigns.

Information Developer

Powersolv Inc

Oct 2001 - May 2002 (8 months)

Reduced training time by 50% for Electrolux service engineers through designing and developing computer- and web-based training programs. Developed 20 online and computer-based training modules for Electrolux service engineers and authorized dealers to enhance skills.

Rahul Prabhakar

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