Raghu R

Project Manager – Product & Portfolio Office (GCC).

MedExpert Billing

Feb 2025 - Current (1 year 7 months)

• Led the development and delivery of Medical Billing Systems products, ensuring alignment with project goals. • Created comprehensive project release plans and roadmaps, facilitating collaboration among stakeholders and cross-functional teams. • Managed project timelines from initiation to delivery, enhancing operational efficiency and stakeholder satisfaction.

Engineering Project Manager

Securonix

Dec 2020 - May 2024 (3 years 6 months)

As a Technical Engineering Project/Program Manager at Securonix, I led a team of security engineers in delivering product features, security content(Detection Policies, Threat Models, Events Parsers ), microservices , and technical support to global customers. I also played a key role in migrating all cloud customers to the latest version, ensuring a seamless transition and customer satisfaction. • Led a team of engineers in delivering product features, security content, and technical support. • Coordinated efforts to migrate all cloud customers to the latest version. • Acted as the primary contact for customer feature requests, issues, and escalations.

Project Management Consultant

OpenTurf Technologies

Aug 2020 - Dec 2020 (5 months)

In my role as a Freelance Project Manager at OpenTurf Technologies, I successfully led multiple projects in AI-Chatbots and Transport App by implementing Agile methodology and conducting daily scrum meetings. I effectively communicated with cross-functional teams to ensure seamless execution and adherence to project timelines, utilizing Asana for project management. https://www.openturf.in/conversational-ai-chatbots/

Technical Project Manager

Rakuten

Nov 2018 - Aug 2020 (1 year 10 months)

In my role as a Certified Rakuten Project Manager, I led agile project teams using the Kanban/Scrum method for e-commerce and Leisure Product Department (LPD) service projects. Managed SQA projects for Japan's top e-commerce Golf Reservation system. Supervised global QA teams, ensuring efficient test design and execution.

Quality Assurance Specialist

Micro Focus

Nov 2012 - Oct 2018 (6 years)

• Led QA activities for multiple product releases, collaborating with Engineering, Technical Partners, and consultants. • Conducted non-functionality testing using JMeter, Load Runner, and WinRunner for installation automation. • Developed Python scripts for automation and test tool development. • Conducted Beta customer calls to educate customers on new features and collect feedback.

Senior Member Technical Staff

Oracle

Jul 2011 - Nov 2012 (1 year 5 months)

• Led and managed Quality assurance activities for Oracle Virtual Desktop Infrastructure (VDI) product releases. • Conducted Functional testing and User acceptance testing to ensure product quality. • Collaborated with cross-functional teams to ensure smooth release processes.

Product Quality Assurance

Novell

Mar 2006 - Jul 2011 (5 years 5 months)

Led STLC release planning, analyzed customer issues, and mentored new team members at Novell. • Coordinated with stakeholders to understand User Stories for product enhancement. • Added new test cases based on customer deployment scenarios. • Mentored and coached new team members to improve their skills and performance.

Consultant Test Engineer to Motorola

Integra Micro systems pvt ltd

Mar 2004 - Feb 2006 (2 years)

• Conducted testing and automation of CDMA RAN Network elements at Integra Micro Systems Pvt Ltd. • Set up and monitored automation suite for complex CDMA network testing, ensuring efficient operations and successful deployments. • Achieved successful implementation of automation processes, enhancing testing accuracy and speed. • Developed strong skills in network testing, automation, and monitoring tools.

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