R

Rafael Cisneros

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Guadalajara, Jalisco, Mexico

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Résumé

Jobs verified_user 0% verified
  • UP.Labs
    Talent Manager
    UP.Labs
    Jan 2025 - Current (1 year 6 months)
    Definition and implementation of the LatAm team for UP.Labs, starting from scratch with detail-oriented strategy as Talent Manager achieved the team consolidation in the region Responsibilities and accomplishments: • Development of new AI driven products from scratch. • Coordination of the project portfolio. • Implementation of internal processes as sourcing, hiring, allocation, performance management, planning, P&L and reporting. • Definition of the work culture in the region, achieving and keeping the LatAm organization with no attrition record. • Engagement strategies for new clients, internal and external. • Coordination with Legal and Finance team for tracking for MSA/SOW control and P&L management and invoicing. • Automation of proces
  • Nagarro
    Service Manager and Delivery Manager
    Nagarro
    Jul 2018 - Dec 2024 (6 years 6 months)
    Collaboration as Service Manager and Delivery Manager for Assa Abloy and Cox Automotive Industries Responsibilities and accomplishments: • Collaboration with key project stakeholders to ensure goals alignment, effective communication and corresponding success in the organization, with client based in US and team members located in US, Mexico, Canada, Colombia, India and France. • Management of multi-disciplinary teams specialized in .Net, Java, AWS, Azure, HTML, CSS, PHP, React, NodeJS, SQL DB, Oracle DB, MongoDB, EDI, SAP and Aut QA. Using Agile methodologies and frameworks as Scrum, Kanban and Scrumban. • Recruitment, managing and mentorship of a new team in the AMS region (Mexico) starting with 5 members and reaching ~200 for the account
  • H
    Integration Engineer and Project Manager
    Hewlett-Packard Enterprise
    Jul 2010 - Jun 2018 (8 years)
    Integration Engineer and Project Manager Responsibilities and accomplishments: • Implementation of metrics to improve Integration Assets performance in PRD environment. • Face to Face Meetings experience in US for HP Networking Products SAP Migrations in Supply Chain, Finance and Logistics Workstreams. • Application of Eyes on Glass worldwide model for proactive PRD monitoring of the Gateway (Seeburger) • Business analysis to define Functional Specifications including Map Specs and Implementation Guides for B2B map development. • Implementation of Map Development Standard Board Process to define criteria for new B2B maps and changes to maps already in PRD repository. • BCR reduction of 50% for Major Incidents received in Deep Support. • Cre
Education verified_user 0% verified
  • Executrain
    Excel Advanced
    Executrain
    Jan 2013 - Feb 2013 (2 months)
  • S
    CSM
    Scrum AllianceScrum Mexico
    Jan 2014 - Feb 2014 (2 months)
    000822729
  • PEOPLECERT
    ITIL
    PEOPLECERT
    Jan 2015 - Feb 2015 (2 months)
    GR750562521RC
  • FUMEC
    EDI HL7 Medical Standards
    FUMEC
    Jan 2012 - Feb 2012 (2 months)
  • University of Guadalajara
    Electronic and Communications Engineering
    University of Guadalajara
    Jan 2009
  • Executrain
    Cloud Computing, Concepts, Technologies, and Architecture
    Executrain
    Jan 2016 - Feb 2016 (2 months)