Retail support
Zero Variance
May 2019 - Aug 2021 (2 years 4 months)
In my role as Retail Support, I assisted clients with loan applications and payment plans, ensuring they received the best possible discounts to facilitate full account payments. I focused on providing exceptional customer service and support throughout the process. Additionally, my experience in BPO sales allowed me to understand the importance of customer satisfaction and sales strategies, as I previously worked with a lease-to-loan company where I helped customers acquire home appliances, further enhancing my ability to meet client needs effectively.
