Rachel Madougou-Amadou

N

Revenue Accounting Analyst

NavSav Insurance,

Aug 2023 - Mar 2024 (8 months)

• Ensure accurate and timely recognition of revenue in accordance with GAAP accounting principles. • Analyze revenue trends and variances to forecast, providing insights to support business decisions. • Execute month-end close processes related to revenue, including reconciliations and journal entries. • Work closely with the broader finance team to ensure a seamless and accurate financial reporting process. • Maintain documentation and ensure compliance with internal controls related to revenue recognition. • Identify opportunities for process improvement within the revenue accounting function, implementing best practices to enhance efficiency and accuracy.

W

Commissions Specialist

WalkerHughes Insurance,

Aug 2018 - Aug 2023 (5 years 1 month)

• Analyze, audit, and validate production reports to ensure accuracy and eligibility for commission calculations. • Acts as the contact for all internal commission plan participants to resolve commission related issues, including problem assessment, research, and communication of outcome. • Ensures commission cycles are following published schedules, plan documents, company policies are accurately documented and communicated to sales leadership, sales representatives, and Payroll/HR • Perform monthly reconciliations and auditing of accounts in AMS, QuickBooks, and Violet (internal database) • Prepare monthly commission calculations and direct bill statements for sales team from 171+ insurance carriers.

C

Government Insurance Collections Supervisor

Community Health Systems

Dec 2014 - Dec 2015 (1 year 1 month)

• Manage, instruct, and assist a team of 20+ representatives on the collections, denials, insurance claim timely filing and follow up. For a network of 25 hospitals in the states of Indiana, Kentucky, South Carolina, and Illinois • Maintain office staff by recruiting, selecting, orienting, and training employees specializing in Medicare, Medicare HMO, and the Veterans Administration. • Act as liaison between the Veterans Administration claims department with weekly meeting to go over high dollar past due claim payment expected dates. • Coordinate month end accounting and reporting responsibilities • Keep Vice President and Executive Directors informed by reviewing and analyzing special reports, summarizing information, identifying tren

E

Cash Management, Patient Accounts

Eskenazi Health

Aug 2013 - Dec 2014 (1 year 5 months)

• Investigate unapplied cash receipts and resolve/ escalate in a timely manner. • Research and resolve existing or missing remittance information using internal and external software/systems. • Process the requirements for the automated and manual cash posting, batch balancing and reconciliation of cash receipts from lockbox in the insurance billing process.

O

Financial Counselor, AR/AP Representative

Options Treatment Center,

Aug 2012 - Apr 2013 (9 months)

• Coordinate with the patient, intake rep, insurance company and hospital to complete pre-certification and/or payment arrangements. • Ensure timely filing of insurance claims. • Follow up on outstanding unpaid claims with insurance, self-pay, and special agreements. • Process and post all accounts payable/receivable from insurance and patients.

P

Defaulted Student Loan Collections Supervisor

Premiere Credit,

Apr 2010 - Jul 2012 (2 years 4 months)

• Direct coordinate student loan collections activity within a department • Coordinates, manages and facilitates workload, assignments, task and projects. • Process all escalated calls/issues / Adhere to the Fair Debt Collection Practices Act • Inform Vice President and Executive Directors by reviewing and analyzing special reports, summarizing information, and identifying trends. • Rely on experience and judgment to plan and accomplish goals.

O

Assistant Office Manager/Reimbursement Coordinator

Onsite - Dental,

Aug 2002 - Dec 2006 (4 years 5 months)

• Ensure the accuracy of medical coding, medical billing, and • Process daily bank deposits • Perform error analysis for disputed/denied claims and provide recommendations for process improvements. • Research reimbursement issues as necessary • Perform calculations for all commission compensation-based employees. • Payroll processing • Create all vendor and consumer invoices. • QuickBooks reconciliation

Rachel Madougou-Amadou

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