Rachel Colegado
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Executive Assistant | HR Coordinator | Shopify E-Commerce Specialist
Province of Cebu, Philippines
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Executive AssistantEjam IncDec 2022 - Dec 2023 (1 year 1 month)Managed complex calendars, scheduled meetings, and coordinated travel arrangements, showcasing strong organizational abilities to keep operations running smoothly. Acted as the primary point of contact between the CEO and various stakeholders, demonstrating exceptional professionalism and discretion, emphasizing your strong communication skills. Drafted and prepared a variety of business documents, including correspondence, presentations, and reports, highlighting your proficiency in written communication. Conducted thorough research and analysis to support decision-making and strategic initiatives, underscoring your ability to provide valuable insights. Oversaw and coordinated special projects, ensuring timely completion and adherence to p- AExecutive Assistant to Chief Executive OfficerAVA Medical Management IncJul 2022 - Apr 2023 (10 months)• Coordinated and managed the doctor's schedule, including appointments, meetings, and travel arrangements. • Prepared and maintained medical records, ensuring accuracy and compliance with regulations. • Acted as a liaison between the doctor and patients, addressing inquiries, scheduling follow-up appointments, and providing necessary information. • Assisted with medical procedures and treatments, ensuring patient comfort and safety. • Managed and maintained inventory of medical supplies and equipment, facilitating timely reordering and restocking. • Drafted and edited correspondence, reports, and other documents for the doctor's review. • Collaborated with the medical team to coordinate patient care and facilitate seamless communication. •
- DExecutive AssistantDAgency Consultation and RecruitmentAug 2021 - Oct 2022 (1 year 3 months)• Reporting to the Founder and responsible for a wide variety of day-to-day tasks. • Maintain schedules, communicate with clients and arrange travel. • Handle accounts payable and receivable and maintain documentation. • Manage the company meeting calendar and handle travel arrangements for the company's busiest executives. • Keep meeting minutes and distribute important information to internal stakeholders • Maintain a meticulously organized internal filing system. • Demonstrate effective planning, prioritization, time management, follow-up, and organizational skills for all administrative tasks. • Manage administrative special corporate events and proposals; staff attendance records and inter-office communications solutions; order and
- PEcommerce SpecialistP I N K A R A T Beauty IncAug 2021 - Sep 2022 (1 year 2 months)• Maintain relationships with vendors through online support, order entry and order fulfillment • Create product information for the webstore including product descriptions, images, and pricing. Ensuring all information copy, product and non-product was updated and accurate. • Oversee products offering and merchandising to ensure sales were maximized and orders delivered were accurate. • Work directly with the Graphic Designers and Content Creators to ensure product images are received and uploaded on the site, as well as removed discontinued product lines. • Regularly review competitive websites in terms of product range, and marketing initiatives including functionality and customer offerings. • Assist in optimizing the customer journey
- JExecutive Assistant & Community ManagerJay Enterprise Social Media Business and MarketingMar 2021 - Feb 2022 (1 year)Jay is a Social Media Strategies for Entrepreneurs who want to leverage Social Media through Organic Reach. - Strategies with how to gain more exposure and clients through Social Media Presence - Engage with his audience and communities to share more knowledge. - Increase his network on Facebook from 3580 - 4595 friends. - Create a viral post in groups (comments: 650 / Like: 200) - Create images and videos for daily postings through Canva. Tools: Canva, Click-up, Nurture King Automation, Slack, FB Business Suit, Tiktok
- SEntrepreneur - DropShipping EcommerceSmall Business ownerSep 2020 - Dec 2021 (1 year 4 months)I have a dropshipping business that sells products internationally. I do product research, logistics, website setup, marketing management, and media buying. Tools: Canva, Airtable, Google Excel, Google Suite, Shopify, Facebook Ads, Tikto ads, Pinterest, Google Ads.
- RAccount Executive & Social Media ManagerRl LogisticsJul 2020 - Mar 2022 (1 year 9 months)Generating leads for an asset-based 3PL company that focuses on domestic freight within the United States. They also have Affiliate Services that help Truck Drivers & Owner-Operators which need Dispatching, DOT Assistance, Legal Paperworks on registering their company, SEO, and Website Set up etc.. - Strategies with how to gain more exposure and clients through Social Media Presence - Engage with his audience and communities to share more knowledge. - Cold Call to Gain emails for email marketing - Affiliate Market other services the company has to offer. Ex: dispatching, document processing - Create compelling content such as posting, images, and videos for daily posting Tools: Canva, Nextiva, Airtable, Hangout for messenging, FB Busine
- GReservations CoordinatorGo Irish ToursFeb 2020 - Mar 2020 (2 months)Provide better alternative options for Travel and Tours reservations in Ireland. I also do admin work every end of the month for Hotel Confirmation, sending out this data to confirm the booking with the hotel to ensure travellers itinerary. Tools: Tour writer, Google Suite, Skype
- DOperations Coordinator/Admin-motiongate DubaiDubai Parks and ResortsAug 2016 - Dec 2019 (3 years 5 months)• Effectively assisted field and operations managers in day-to-day coordination and management of operational activities • Open park daily following all procedures and ensures operational readiness of both entry operations team and other departments • Record opening and closing of park at start and end of day in conjunction with daily park duty manager • Assign all radios daily attraction supplies, paperwork, and supports the operations team • Ensure assigned area is operationally ready for arriving staff by assigned time • Ensure that all paperwork is filled in properly, well recorded and forwarded to management. • Conduct daily briefings and set an agenda to communicate the needs of the Park Operations • Cover Tech Base and Operations Bas
- DGuest Service RepresentativeDubai Parks and ResortsAug 2016 - Dec 2019 (3 years 5 months)• Sale/Offer and provide better options for Guest who wants to visit the park • Scan tickets if PNR provided is valid • Assist with Guest Complains and Guest comments for the day • Provide daily reports to Management • Ensure guest satisfaction
- DRelief Ride Operator/Attractions AttendantDubai Parks and ResortsAug 2016 - Dec 2019 (3 years 5 months)●Provide relief to Attractions team as Ride Operator/Ride Attendant during peak hours/seasons. ●Great guest with enthusiasm and friendly manner. ●Ensure Guest Experience is adhere and meet. ●Ensure safety is provided. ●Explain to guest the safety rules and regulation of the Ride/Attraction. ●Ensure amazing experience is meet for the guest
- Executive Travel SpecialistexlJun 2014 - Jan 2016 (1 year 8 months)○ Assists new hires and team members upon joining the team ○ Provide assistance in all escalated calls upon request ○ Help motivate team and performance to achieve team goals. ○ Uses SABRE RED as main tool ○ Assist Businessmen/Executive Assistant with all Travel Bookings. ○ Communicates and provides travel consultancy and professional advice to ensure quality service ○ Ensure to confirm availability plus convey tentative itinerary to respective traveler for approval. ○ Confirm reservations, distributes tickets along with confirmations to traveler. ○ Provides support in FLIGHT reservations, hotel reservations, rental car reservation & billing issues ○ Assist traveler with re-accommodation if there are any flight delays, cancelled flight
- Fraud AnalystJPMorgan Chase CoApr 2013 - Jun 2014 (1 year 3 months)Provide a new set of Credit card once security is verified. Maintains security and confidentiality of customers’ account. Assists customers’ blocked credit card. Observe customer transactions to identify fraudulent activity such as account take over, friendly fraud, theft and similar other risks. Identify fraudulent transactions and cancel them from further processing. Resolve queued transactions within the service level agreements to reduce potential revenue losses. Interact with banks and customers to validate information and to confirm or cancel authorizations. Resolve customer issues within the scope of existing service level agreements.
- Telesales Manager/Virtual Assistant/Admin Support/Data Entry SpecialistUpworkJan 2010 - Apr 2013 (3 years 4 months)Working with various feild depending on the project provided by the client. Handles projects from Data entry specialist - Admin Support - Virtual Assistant - Call Center Specialist (Inbound/Outbound) - Telesales Manager. I handle a team of 5-8 freelancer call center teams.