Senior Account Manager
Inspired Thinking Group (ITG)
Oct 2020 - Current (5 years 9 months)
• Manage key client and media partner relationships for the Microsoft 365 Consumer account. • Coordinate with internal teams and external agencies to ensure project alignment, brand consistency, and on time delivery. • Develop and manage project timelines, leading weekly status calls with clients and partners. • Oversee projects from initiation to final delivery, collaborating with design, copywriting, and animation teams. • Monitor industry trends and competitor strategies to proactively provide strategic insights to clients. • Analyze reports with the analytics team to extract creative insights for optimizing future campaigns. • Provide mentorship to junior team members, fostering professional growth and project support skills.