R

Rabab Yasser

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Egypt
Contact Rabab regarding: 
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Full-time jobs

Timeline

work
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school
Education

Résumé

Jobs verified_user 0% verified
  • British Council
    Contact Service Representative
    British Council
    Oct 2023 - Current (2 years 9 months)
    X Supervised email interactions via CRM systems and Outlook. Managed incoming calls, providing precise information and solutions to customer inquiries. Addressed customer issues across social media platforms, maintaining engagement and resolving queries. Conducted follow-ups across multiple channels, ensuring consistent customer support. Delivered high-level customer service, identifying and resolving issues efficiently.
  • A
    Loan Officer
    ARB Call Facilities (Service First)
    Aug 2023 - Oct 2023 (3 months)
    Assessed personal loan applications, evaluating credit reports and financial details for eligibility. Consulted with clients, advising on loan options, interest rates, and tailored repayment plans. Conducted credit and risk analysis, recommending suitable loan amounts and terms. Facilitated loan processing, ensuring all documentation complied with legal and company standards. Built strong client relationships, offering ongoing financial support and maintaining smooth loan servicing.
  • E
    Intern - Transit Department
    Egypt Air Cairo,
    Oct 2022 - Nov 2022 (2 months)
    I Coordinated transit procedures in compliance with international regulations. I Managed documentation, ensuring efficient workflow and compliance. Assisted passengers with inquiries, providing seamless customer service. Organized hotel transfers and document preparation for transit passengers.
Education verified_user 0% verified
  • H
    Bachelor of English Language and Translation
    Higher Institute of Languages
    Jan 2019 - Jan 2023 (4 years 1 month)