Security Analyst I, TP Observer - Information Security
Teleperformance Colombia
Feb 2019 - Mar 2020 (1 year 2 months)
• Monitor endpoints and research for security and cyber issues through SIEM, EDR, AV, among other tools.
• Take security measures by previously identifying vulnerabilities to maintain a high-security standard.
• Document SOP’s, risks, incidents, among others and monitor for security policy controls compliance.
• Implement application and new features developed in new and existing clients.
• Review and solve questions on RFP/RFI, MSA, SOW and many other documents regarding security.
• Identify attacks, risks and incidents and remedy them so that the impact is not significant.
• Trained over 10,000 staff to recognize and defend against security breaches and risks.
• Participate on internal and external audits and certifications.