Practice manager of operations
Heartland Dental, LLC
Dec 2005 - Sep 2007 (1 year 10 months)
- Trained on updated policies and procedures, maintaining compliance with statutory, regulatory, and local, state, and federal guidelines relating to HIPAA, payroll and benefits administration and general liability.
- Direct day-to-day administrative and operational functions for five supported dental practices, providing guidance and leadership to over forty employees in Indiana.
- Implemented best practice standards for billing resulting in substantial reduction of accounts receivable delays.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
- Recruited, hired, and coached employees to offer high-quality, cost-effective care to
