A Business professional with 20+ years’ experience in Financial Services, Professional Services, Investment Funds, Segregated Funds, Defined Benefit and Defined Contribution Pensions, Technology and HealthcareTech sectors. Expertise in end-to-end business operations, client services, project delivery, digital product management and agile project management methodology. Focused on the delivery of value for customers together with a track record of scaling customer success processes, implementations of best practices and systems required for rapid onboarding and deployment. Recognized as a change agent and consensus builder who works cross-functionally to leverage resources and talent in pursuit of innovative, cost-effective solutions. Strong relationship manager, who quickly establishes credibility and fosters partnerships with internal and external stakeholders through an agile approach to communication. A partner to executive management, with a talent for translating comprehensive analysis into business-critical recommendations. Inclusive people manager who motivates and mentors individual strengths across geographies and cultures to create high performing teams.
