Carolina Pulido

Customer Relations

SAM's Club

May 2024 - Current (1 year 3 months)

O

Marketing Lead and Practice Coordinator

Orange City and Lake Mary

Jan 2023 - Current (2 years 7 months)

- Creates Strategic Path along with Top Management for the success of the business. Creation of annual marketing plan; target setting, strategy and executional deployment for goal achievement. - Responsible for Brand Communication Strategy internally and externally Executes marketing initiatives in order to bring new patients into the practice. Promotes Practice services to PCP in order to gain new referrals. - Creation of new ways to approach relevant stakeholders in day-to-day activities and PPRR events. Keeps track of best ROI for activities implemented. Establishes Physician Liaison through the plans and activities outlined - Follows up on execution vs. budget set to optimize overall figure. Creates and innovates with advertising agenc

T

Patient Coordinator

Top Dental Care

Aug 2022 - Dec 2022 (5 months)

- Job duties include but not limited to opening, closing, checking in patients, presenting treatment plans. Scheduling, posting, billing, deposits, collections, insurance claims and benefits, handling multi-phone lines. - Efficient use of open dental, AR reports and collection and production track and follow up.

Advisor to the Director of Human Talent

Contraloría General de la República de Colombia

Feb 2021 - Sep 2021 (8 months)

- Design and deployment of hard and soft intervention tools to facilitate and leverage return to workplace at premises under Covid 19 restraints.

B

Business Developer

Feb 2020 - Feb 2021 (1 year 1 month)

- Organizational Design for the new organization Recruitment and hiring of new teams (Controlling, Customer Service, Trade Marketing, Demand Planning, Import&Export, R&D) - De-Listing of non-strategic, unprofitable customers Sales de-concentration mapping for the next 4 years Understanding and mapping of new processes, workflows, KPI goal alignment, procedures and creation and intervention of company policies - Creation of Human Resources Job Functions, designing of Roles & Responsibilities for positions under new structure SAP Go Live Pre preparation - Understanding of commercial insights towards creating new channels set-up thus new product portfolio penetration and distribution.

M

Professional Sales and Admin Volunteer

Mercy Ships - Africa Mercy Hospital Ship

Oct 2018 - Mar 2019 (6 months)

- Professional Sales and Administrative Volunteer in Africa Mercy Hospital Ship - Guinea, West Africa Retail Operations and supervisor Responsible for goods imports for the Hospital ship and crew Crew goods import - Starbucks Café responsible, retail management, administration.

Contractor / Consultant for Regional Entrepreneurial Initiatives

Foros Federación Nacional de Departamentos

May 2018 - Dec 2018 (8 months)

- Reporting to Planning Director, executor of various initiatives for small business nationwide Capabilities training, advisory and counselling on administration topics for the small business assigned by the regional leaders

A

Latin America Representative

ACN International Non Profit International

May 2015 - Jul 2016 (1 year 3 months)

- Donnor Communication Strategy at national and regional levels. Projects in Ireland, Germany, France, Italy, Spain, Iraq, Lebanon, Nigeria, Brazil, Chile and Colombia.

A

Latin America Representative / Legal and

ACN International Non Profit International Foundation

May 2015 - Nov 2017 (2 years 7 months)

- Establishing and setting up of the ACN office in Colombia Outcome: 100% fundraising growth (’17 Vs. ’16). - Execution of strategic pillars for fundraising: Monthly Magazine, Face to Face, TV program, Digital Fundraising, close work with associations and NGO media promotion. Donnor Communication Strategy at national and regional levels. - Projects in Ireland, Germany, France, Italy, Spain, Iraq, Lebanon, Nigeria, Brazil, Chile and Colombia.

H

National Sales Manager (all channels, except for Institutional)

Henkel Colombia

Mar 2014 - Mar 2015 (1 year 1 month)

- Setting up of a new commercial strategic organization in order to turn around financial trends for the company both in income and profit. 300+ direct and indirect reports - Double-digit increase on sales within a five-month period from -17% to 3%+ (impact on numeric, weighted distribution and Market Share). "100 most successful - commercial managers" Gerente Magazine 2014. Best National Sales Manager Award. https://issuu.com/luisrodan/docs/revista_gerente_196/90 - Success levers: Immediate diagnosis of critical areas to intervene in the short term. Total restructuring of the Sales Force for channels serviced (recruiting, hiring, salary compensation strategy with HHRR) - New Channel design set up: Drugstores, National Key Accounts, Ho

Trade Marketing National Manager

Nestlé Colombia

Apr 2011 - Mar 2014 (3 years)

- Creation and development of a Trade Marketing national strategy for all channels (except for the Institutional channel). - Structuring of the area: Recruitment and team hiring. Through a 14-person team and their work with the sales force, it was possible to achieve an integrated commercial planning process for the entire organization. - This process is still used in Nestle Colombia as a route map for commercial areas as means for setting annual targets, production planning and financial goals. 6 month in advance planning is executed in an - integrated manner for all critical areas of the organization from factories down to point-of-sales field execution. - At the time involved more than 300 people along the process and resulted ult

N

Corporate Trade Manager

NESTLÉ BRAZIL

Nov 2006 - Apr 2011 (4 years 6 months)

Divisional Sales Manager

Nestlé Colombia

Mar 2005 - Jun 2022 (17 years 4 months)

S

Marketing and Advertising Manager

Sony Corporation of Panama

May 2000 - Apr 2001 (1 year)

P

Advisor to the State Modernization Counselor’s Office

PRESIDENCY OF THE REPUBLIC

Jan 1994 - Dec 1994 (1 year)

Carolina Pulido

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