◆ A creative and result driven Programme Consultant with a strong ability to use own initiative and work as part of a team. Highly self-motivated and focused with capability of meeting the most challenging tasks due to outstanding communication, organisational and problem solving skills. Possess the ability to bring additional valuable knowledge from years of experience of improving students wellbeing. Demonstrated expert skills in communication using varied counselling approaches and techniques to effectively lessen academic and personal difficulties and maintaining relationships with potential and existing students.
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Full-time jobs
Starting at
USD35k/year
Timeline
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Job
Résumé
Jobs
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Learning Achievement Adviser
University of East London
Mar 2021 - Current(5 years 4 months)
• Provided empathetic and effective counselling on academic and personal issues in group and one-to-one settings.
• Ensured strict confidentiality of student information through the secure and appropriate filing and storage of students personal documents and tracking sheet data.
• Initiated appropriate action in cases of student-wellbeing concern, in line with the University regulations.
• Sensitively supported students navigating difficult situations, offering a safe space to talk and providing relevant assistance. In order to aid with students performance.
• Collaborated with other teachers and staff members to provide best-in-class educational opportunities for over 50 students.
• Evaluated and documented student progress and behavi
Sales & Bookings Coordinator
Be at One
Apr 2018 - Mar 2019(1 year)
• Completed daily cold calls, with an average customer conversion rate of 44%.
• Set up new accounts, established customer credit, and set up payment methods.
• Wrote sales contracts for orders obtained and submitted orders for processing.
• Maintained friendly and professional customer interactions at all times.
• Attended monthly sales meetings and quarterly sales training.
• Identified prospective customers by using business directories and following leads from existing clients.
• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Negotiated prices, terms of sales and service agreements.
• Prospected and conducted face-to-face sales calls with business execut
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Opticial Assistant
Vision Express
Apr 2016 - Oct 2016(7 months)
• Responded to all customer enquiries thoroughly and professionally.
• Answered customer questions about product availability and shipment times.
• Demonstrated team work skills when meeting sales target.
• Thoroughly prepared and operated machinery, ensuring continued adherence to safety regulations for minimised error and risk.
• Manipulated glass using different techniques to create bespoke tailored frames to customers satisfaction.
• Monitored multiple databases to keep track of all company inventory.
• Delivered on daily targets and KPIs.
• Improved company customer service rating by 60 %.
Education
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GCSE Business Studies, English Language and Literature, Maths, Statistics, Religious Studies, Media, Information Technol
Chingford Foundation Secondary School
BA Event Management
Coventry University
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A Levels English Language
Awards
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A creative and result driven Programme Consultant with a strong ability to use own initiative and work as part of a team