Dynamic and results-oriented Community Manager with a solid track record in customer engagement, social media strategy, and content creation. Successfully managed communities of over 50,000 users, developed content strategies that boosted follower growth by 60%, and resolved 95% of customer support tickets within SLA. Proven track record in leveraging analytics to optimize community engagement and implementing retention strategies that improved user loyalty by 40%. Passionate about connecting with users, optimizing online experiences, and fostering meaningful brand relationships.