Prayer Ogheneluname Adeji-Paul

Prayer Ogheneluname Adeji-Paul

About

Detail

Rivers State, Nigeria

Contact Prayer regarding: 

Flexible work
connect_without_contact
Finding mentors
Finding co-founders
groups
Networking

Timeline


work
Job
school
Education

Résumé


Jobs verified_user 0% verified
  • U
    Customer Support & Community Manager
    Uncursed App
    May 2022 - Oct 2024 (2 years 6 months)
    ✓ Managed a community of over 5,000 active users, responding to an average of 120+ weekly inquiries across platforms. ✓ Increased daily active users and brand awareness by 60% through targeted content campaigns and strategies. ✓ Launched a feedback system that led to a 30% reduction in repeated customer issues. ✓ Built and moderated forums and chatrooms that improved user satisfaction ratings from 3.8 to 4.6 stars on app stores.
  • MONIEPOINT
    Business Relationship Manager | Community & Customer Engagement
    MONIEPOINT
    May 2022 - Current (3 years 2 months)
    ✓ Built and maintained relationships with over 500+ business clients, increasing customer retention by 35% through strategic support and follow-ups. ✓ Distributed and onboarded POS systems to over 150 new customers, ensuring seamless adoption and activation. ✓ Resolved client complaints with a 92% first-contact resolution rate, improving overall user satisfaction scores. ✓ Collaborated with internal teams to roll out engagement strategies, boosting usage of Moniepoint services by 40% in assigned regions.
  • U
    Social Media Manager & Community Builder
    Uncursed App
    Apr 2021 - Jun 2023 (2 years 3 months)
    ✓ Developed and implemented a content strategy that improved engagement by 60% and grew followers by 5,000+ in 9 months. ✓ Ran email and social campaigns with an average open rate of 38% and CTR of 15%. ✓ Designed visual assets and copy that drove brand consistency and increased shares by 40%. ✓ Leveraged customer service skills to interact with users, addressing their issues and complaints effectively, which enhanced community trust and satisfaction. ✓ Utilized virtual assistance capabilities to manage and de-escalate user concerns on social media platforms, ensuring a positive experience for app users.
Education verified_user 0% verified
  • A
    Virtual Assistant Certification
    ALX Africa
    Aug 2024 - Nov 2024 (4 months)
  • Nigerian Law School
    B.L
    Nigerian Law School
    Jun 2024 - Feb 2025 (9 months)
  • Obafemi Awolowo University
    LL. B
    Obafemi Awolowo University
    Aug 2015 - Jun 2022 (6 years 11 months)