P
Prateek Singh
About
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Karnataka, India
Résumé
Jobs
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- HExecutive AssistantHaticaNov 2023 - Current (3 years)• Calendar & Travel Management: Optimized Founders' schedules, meetings, and business trips using Google Workspace, ensuring operational efficiency. • Product Development: Spearheaded high-converting landing pages for sub-branches, driving 25% user acquisition growth via Framer and Basic HTML/CSS. . Product Launches: Orchestrated digital product launches on AppSumo, SaaS Mantra, and SaaS Worthy, boosting sales by 15% in Q1. • Customer Retention: Reduced churn by 26% via targeted retention strategies using user sessions and UX improvements via PostHog. . Sanity Testing: Collaborated with DevOps to resolve 95+ critical bugs, ensuring seamless product performance. • Documentation: Authored product guides, improving onboarding efficiency by
Executive AssistantLenskartJan 2021 - Nov 2023 (2 years 11 months)• Executive Support: Managed Co-Founders' calendars, meetings, and travel logistics using Microsoft Outlook and Happay. • Marketing Campaigns: Executed campaigns for Indian Accent and Hip-Hop Style collections, increasing revenue by 6% from the collection. . Social Media Growth: Scaled Instagram followers from 520k to 780k (~50%) and engagement by 30%. • Event Management: Coordinated 6 company-wide conferences (300+ attendees). • Process Optimization: Streamlined PR/PO workflows, cutting payment processing time by 20% via Microsoft Power BI. • Content Creation: Authored tech/product blogs, positioning Lenskart as an industry thought leader via Medium- Social Media CoordinatorLenskartJul 2019 - Jan 2021 (1 year 7 months)• Created and executed social media content calendars, driving campaigns from ideation to optimization via Trello and Buffer • Managed multi-platform accounts and enhanced brand exposure through targeted web marketing initiatives via Sprout Social and Meta Business Suite • Monitored online reputation, addressed customer feedback, and ensured positive reviews on platforms like Trustpilot and MouthShut • Collaborated with teams to align social media campaigns with business goals via Slack and Microsoft Teams • Analyzed performance metrics to optimize strategies and improve engagement via SEMrush and Uber Testing
- Service SpecialistStalkbuyloveJun 2018 - Jul 2019 (1 year 2 months)• Resolved customer escalations via email and social media with prompt and satisfactory solutions • Optimized e-commerce categories, pricing, and offers to enhance customer experience • Led social media collaborations to boost brand engagement and growth • Consistently achieved KRAs and KPIs through exceptional customer support
Education
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- S12thSLS DAV Public School
- Marketing Pro-CourseMyCaptain
- BCADelhi University