Enrollment Associate (Global Sales)
Coursera
May 2023 - Jan 2026 (2 years 9 months)
As an Enrollment Associate in Global Sales, I specialized in promoting and selling online university degree programs, professional certificates, and Coursera Plus subscriptions, with an average ticket size ranging from $9,000 to $50,000. I consistently achieved 10-15 enrollments per quarter, surpassing my monthly target of five degree enrollments while maintaining productivity metrics above 90%. My role involved managing inbound and outbound prospects through various communication channels, including chat, phone, email, and WhatsApp, ensuring a seamless experience for potential students. I conducted discovery calls to qualify leads, scheduled consultations, and meticulously maintained CRM pipeline data in Salesforce. Additionally, I support