To attain a challenging position in an organization enabling me to apply knowledge and skills effectively for the mutual development of the organization and myself, as well as to learn and inculcate new innovations from experience at the organization. Professional Abridgement: • A tenacious professional with 8 years' experience in Customer Support, Client Servicing, Operations Management, Process Management, Banking reconciliation and Payments. • Proficient at managing & leading teams for delivering successful process operations, developing procedures and service standards for business excellence researching, adopting and introducing new training techniques. • Possess excellent interpersonal, communication and organizational skills with proven abilities in planning, team management, mentoring and customer relationship management.