Virtual Assistant – Phone Support & Admin (Remote) at Augusta Lawn Care of Baton Rouge | Torre

Virtual Assistant – Phone Support & Admin (Remote)

Handles customer calls, follow-ups, and admin tasks, ensuring smooth service and accurate CRM updates.
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Full-time

Legal agreement: Employment

Compensation
USD6 - 7/hour
Non-negotiable
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Remote (for Mexico residents)
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Posted about 1 year ago

Requirements and responsibilities


Job Title: Virtual Assistant – Phone Support & Admin (Remote) Company: Augusta Lawn Care – Baton Rouge, LA (Remote) About Us: Augusta Lawn Care is a fast-growing, family-owned lawn care and Christmas lighting business based in Baton Rouge, Louisiana. We pride ourselves on excellent service, strong client relationships, and a hardworking, growth-focused team culture. Job Description: We are seeking a dependable and detail-oriented Virtual Assistant to join our remote team. You will be the first point of contact for our customers, handling inbound calls and administrative tasks. This is a long-term, full-time position ideal for someone with great communication skills, strong organization, and a reliable work ethic. Responsibilities: - Answer and return customer phone calls. - Follow up on voicemails and leads. - Send quotes and manage customer service requests. - Enter and update information in CRM systems - Perform administrative tasks such as scheduling, email managemen.t, and data entry. Requirements: - Excellent spoken and written English (American accent is a plus). - Stable high-speed internet and a quiet home office setup. - Previous customer service or phone support experience. - Strong attention to detail and ability to stay organized. - Comfortable with tools like Google Workspace and CRM platforms. Preferred Qualifications: - Experience in lawn care, home services, or a similar field. - Familiarity with CRMs such as Jobber, Housecall Pro, or ServiceTitan. Work Schedule: - Full-time: 40 hours/week. - Monday to Friday, 8:00 AM – 5:00 PM CST. - Includes a 1-hour lunch break. Compensation: - $6.25 USD/hour. - Paid biweekly via Wise. - Paid time off after 6 months. - Performance-based raises. - Long-term opportunity with potential for advancement. How to Apply: Click “Apply Now” and include a short video introducing yourself and explaining why you're a good fit for this position. Applications without a video will not be considered.
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