Technical Writing at GitLab | Torre
Technical Writing
trending_up Invest in Torre
GitLab

Technical Writing

GitLab
Posted by
Manuela Vargas Jaramillo
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Full-time

Legal agreement: Employment

Compensation
USD60k - 90k/year
Non-negotiable
location_on
Remote (anywhere)
Posted almost 6 years ago

Responsibilities

• Continuously improve GitLab’s documentation content in collaboration with Engineers, Product Managers, and others. • Review and edit doc plans and content for all new and enhanced features. • Through the use and testing of GitLab and its documentation, as well as SME interviews, proactively identify information needs and content opportunities. Develop new content to meet those needs and plan further work for the technical writing team. • Plan and complete large content initiatives such as section reviews and overhauls. • Help developers and other members of the community who have documentation-related questions. • Help review and triage incoming suggestions, corrections, and other content from the community. • Act as a primary content reviewer for other technical writers. • Continuously improve GitLab’s documentation site features and user experience in collaboration with Engineers and other Technical Writers. This can include the documentation site’s design, search, build process, feedback methods, SEO, visitor analytics, versioning, and other technical components. • Plan and lead documentation site feature enhancement initiatives. • Work with UX to identify contextual content/documentation opportunities in the product. • Produce reports on documentation usage and metadata. • Contribute to the improvement of team process and style, as well as cross-functional efforts. • Act as a reviewer of release blog posts and contributor to GitLab’s Handbook. • Make it easy for contributors from the community—internal and external—to submit quality documentation. • Contribute to the documentation Style Guide and documentation process guides. • Collaborate and improve upon collaborative processes with others including product managers, Support, Marketing, Engineering, and the wider GitLab community. • Practice Leadership and collaboration. • Mentor newly hired technical writers. • Lead projects when pairing with other technical writers. • Plan new cross-functional efforts.
This job post is closed.