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about 1 month ago
Requirements and responsibilities
SUMMARY: The Manager, Business Analysts is responsible for leading/managing a team of Business Analysts and/or Senior Business Analysts, to enable the delivery of technology solutions that deliver the intended business value. Our Business Analyst team works on a variety of projects, both internal, product improvement and client implementations. Our Business Analyst Team works directly with Project Management, Development, Quality Assurance, Operations, Account Management and our Clients to deliver with success. Our Manager of Business Analysts but thrive in a fast-paced work environment, have a solid understanding of software development lifecycle (agile and waterfall), and enjoy managing multiple projects and tasks. This is a technical leadership position with accountability for quality, motivation and mentorship.RequirementsDUTIES AND RESPONSIBILITIES:Provides day to day team guidance, setting and managing expectations (priorities, timelines, etc.).Facilitates positive, professional relationships with Technology and Business teams.Assigns resources to demand, based on skills, fit.Present complex information in a simple and concise manner for all levels of the organization.Partner with Business and Technology Leaders to understand BA demand to build needed capacity. Accurately reflect capacity and demand in Resource Management Tool.Ensure team can identify true business issues, opportunities and facilitates a solution that delivers intended value.Define, document, and implement best practices, tools and templates for BA team.May oversee and/or manage the requirements gathering process, wireframe creation, user story creation for select projectsCreate and audit Business Analysis processes and proceduresAct as a Senior Business Analyst when the demand or need arisesPerform other related duties as assigned by management Be comfortable in a client-facing environment Directly supervises all business analyst employees within the department(s). Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and
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