Customer Service Specialist French Speaker (Remote) at TalentWorldGroup | Torre
Customer Service Specialist French Speaker (Remote)
Report
TalentWorldGroup

Customer Service Specialist French Speaker (Remote)

TalentWorldGroup
Emma
Emma
You'll redefine remote customer service by delivering premium support for global clients.
Emma highlights
This highlight was written by Emma’s AI. Ask Emma to edit it.
Freelance
Recurrent
Compensation EUR9/hour
~USD10.3/hour
location_on
Remote (anywhere)
Match
skeleton-gauges
You have opted out of job matches in .
To undo this, go to the 'Skills and Interests' section of your preferences.
Review preferences
Shared by
Emma of Torre.ai
 about 2 months ago

Requirements and responsibilities

Customer Service Specialist – French Speaker (Remote)Location: RemoteContract: Freelance Cooperation AgreementHourly rate: 9 EurosAbout TalentWorldGroupTalentWorldGroup is a global, multilingual contact center focused on redefining remote work. We build flexible, international teams and offer long-term opportunities for professionals who are passionate about customer service and innovation.About the OpportunityWe are currently building a talent pool of German-speaking Customer Service Specialists for upcoming remote projects, including opportunities within the online travel and vacation rental industry.Selected candidates will be considered for future training groups and project launches. High-performing talents may be offered long-term collaboration opportunities and access to additional projects within our global ecosystem.Key ResponsibilitiesHandle inbound and outbound customer interactions (calls, emails, case management)Support customers with inquiries such as bookings, modifications, and general assistanceProvide professional and empathetic communication, especially in escalationsAccurately document all interactions in internal systemsCollaborate with internal teams to ensure service quality and resolutionStay updated on processes, tools, and platform changesRequirementsProfessional-level French (C2)Good level of English for internal communicationPrevious experience in customer service or call center environmentsStrong communication and problem-solving skillsAbility to multitask and manage multiple cases simultaneouslyComfortable working in a fully remote environmentNice to HaveExperience with CRM or ticketing systems (e.g. Zendesk, Salesforce)Background in travel, hospitality, or e-commerceExperience in technical or platform supportFamiliarity with remote collaboration toolsTechnical RequirementsStable internet connection (LAN preferred)Desktop or laptop (Windows 11 or macOS 14 minimum)Minimum 8GB RAMWired USB headsetWhat We Offer100% remote workFlexible, project-based collaborationOpportunity to join future projects and training groupsLong-term growth potential within TalentWorldGroupAccess to international teams and clientsPerformance-based incentives and development opportunities
This job opening is closed.
Optionally, you can add more information later (benefits, pre-screening questions, etc.)

Thank you

Thank you

check_circle

Payment confirmed

Torre Hunt

Torre Hunt

A member of the Torre team will contact you shortly

In the meantime, continue adding information to your job opening.