RoleOur client is looking for two Virtual Assistants to manage the daily dispatching, scheduling and administrative operations of a U.S. based non emergency medical transportation company.In this role, you will help coordinate transportation schedules, communicate with drivers and clients, manage dispatch information, and ensure daily operations run smoothly.Responsibilities:Coordinate and manage daily transportation dispatch schedulesCommunicate with drivers, clients and team members by phone and online platformsMonitor scheduled trips and assist with updates, changes and daily operational needsMaintain accurate dispatch and transportation recordsEnter and update information using dispatch software and Microsoft OfficeAssist with scheduling, documentation and general administrative tasksCollaborate with team members to ensure smooth shift transitions and coverageRequirements:Advanced (C1/C2) communication skills in English and SpanishExceptional telephone etiquette and strong customer service skillsProficiency with Microsoft Office and Google Workspace applicationsTech savvy and comfortable learning new softwares and digital toolsAbility to work efficiently in a fast paced environment and seamlessly manage schedule changeReliable computer, internet connection and remote work setupHighly Preferred:Previous experience working remotely in dispatching, logistics, transportation or a similar coordination roleExperience as a remote dispatcher for a U.S. based company is strongly preferredAvailabilityFull-time position Mon-Sat (U.S. Eastern Time – ET). Two shifts are available:6:00 AM – 3:00 PM1:00 PM – 10:00 PMCandidates must be available to work Saturdays, with a weekday off.

Virtual Assistant

Emma

Responsibilities

Skills wanted:

Language(s) required:

About My Hero VA:

myherova.com

Admin access needed