Operations Specialist at Quali-T | Torre

Operations Specialist

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Full-time

Legal agreement: Employment

Compensation USD5/hour
Negotiable
location_on
Remote (for Philippines residents)
Remote (for Mexico residents)
Remote (for Brazil residents)
Remote (for Guatemala residents)
flightsmode
Visa sponsorship: No
Posted 19 days ago

Responsibilities


About the Company We're a U.S.-based firm that helps construction, automotive, and specialty trades businesses find overlooked R&D tax credits that lower their tax bill and free up cash flow. We work on a success-based model, so clients pay nothing unless we find credits. We're a lean, fast-growing team, and this role will be central to how we manage leads, data, and reporting. The Role We're looking for a detail-oriented operations specialist who is strong in GoHighLevel and spreadsheets. You'll keep our lead pipeline organized, make sure leads flow correctly between our tools, build the reports leadership relies on, and research prospects in our target industries. This role combines CRM administration, data management, and research. It is not a sales role. What You'll Do Manage and maintain our GoHighLevel CRM, including contacts, pipelines, opportunities, tags, and custom fields Set up and troubleshoot lead integrations so leads from forms, funnels, ads, and outside sources route correctly into GHL Build and maintain GHL workflows and automations for lead follow-up, pipeline movement, and internal notifications Create and update reports in Google Sheets and Excel covering lead volume, pipeline status, conversion rates, and campaign performance Clean, organize, and deduplicate lead data, and keep GHL and our spreadsheets in sync Research prospective clients in construction, HVAC, automotive, and specialty trades, and build targeted lead lists Identify gaps or broken steps in our lead flow and recommend fixes Requirements 1+ year of hands-on GoHighLevel experience (workflows, pipelines, forms, integrations) Strong Google Sheets and Excel skills, including formulas, VLOOKUP/XLOOKUP, pivot tables, filters, and basic dashboards Experience moving lead data between systems (CSV imports/exports, Zapier, webhooks, or native GHL integrations) Solid online research skills and the ability to build accurate prospect lists Strong written English Reliable internet, a quiet workspace, and availability during U.S. Pacific business hours A self-starter who owns tasks, meets deadlines, and communicates proactively Nice to Have Experience with Zapier, Make, or similar automation tools Background supporting a U.S. B2B or financial services company Familiarity with lead generation tools such as Apollo, ZoomInfo, or LinkedIn prospecting Knowledge of the construction or trades industries
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