PerfectServe is seeking a QA Engineer to ensure the quality, reliability, and safety of PerfectServe's products through rigorous manual and automated testing. As an individual contributor, you will deliver work independently within your team and grow toward owning more complex problems.In a healthcare SaaS environment where reliability and security affect patient care, this role is held to a high standard. Success means consistently demonstrating the responsibilities below — combining technical depth with collaboration, communication, and sound judgment — rather than excelling in any one area alone.Core ResponsibilitiesTechnicalExecute manual test casesDocument defects clearlyWrite automation scriptsApply API testing toolsIntegrate tests in CI/CDArchitecture & DesignUnderstand system under testDelivery & ExecutionExecute assigned test plansWrite own test plansManage test coverageManage QA environment integrityQuality & StandardsFollow test standardsEnsure HIPAA test coverageCollaborationParticipate in ceremoniesPartner with dev engineersCollaborate with product teamCommunicationReport defect statusCommunicate test resultsWrite test documentationLeadership & MentorshipLearn QA best practicesStrategy & VisionUnderstand release goalsContribute to QA planningQualificationsRequired2–4 years of professional QA engineering experience.Hands-on experience executing test cases and documenting defects clearly.Experience with test automation, API testing, and CI/CD integration.Understanding of QA methodologies and quality metrics.Clear written and verbal communication, with a willingness to learn and act on feedback.PreferredExperience testing in a HIPAA/HITRUST-regulated healthcare environment.Performance and security testing experience.Experience building test frameworks from the ground up.Why This RoleThis role offers the chance to grow both your impact and your craft. You will take on progressively harder problems, work alongside strong colleagues, and see your contributions matter beyond your immediate team — because quality engineering done well is a direct contribution to safer, more reliable care.Why Join PerfectServe?At PerfectServe, we are transforming healthcare communication and collaboration to help clinicians deliver better care. You’ll work with a dedicated and mission‑driven team in an environment that values growth, transparency, and innovation.We offer a salary range of $90,000–$120,000 USD per year, with compensation tailored to your background, strengths, and growth potential. This range reflects our commitment to pay transparency and is based on market data, internal equity, and the scope of responsibilities. Compensation is determined by several factors, including experience, skills, and team impact. We regularly review compensation to ensure fairness and consistency. Current employees with questions are encouraged to connect with their manager or People Operations.Benefits:Remote first work environmentHealth, Dental, Vision, Life and Disability Insurance options available day one.401K - with match and immediately vested.17 company holidays, 2 floating holidays plus competitive paid time off policyInternal Advancement OpportunitiesPerfectServe offers unified healthcare communication solutions to help physicians, nurses, and care team members provide exceptional patient care. PerfectServe’s cloud-based solutions enhance patient safety and reduce provider burnout by automating workflows, speeding time to treatment, optimizing shift schedules, empowering nurse mobility, and engaging patients in their own care.
18 days ago